Install Accessible Doorbell: Tenants in Germany

Accessibility & Disability Rights 3 min read · published September 07, 2025

As a tenant in Germany, you have the right to make your home more accessible if health needs require it. In condominium (WEG) buildings, installing an accessible doorbell is often complicated because the owners' association and property manager must agree. This article explains step by step how tenants can submit a request, which legal bases to consider and which proofs, such as medical certificates or photos, help. You will learn how to clarify cost questions, which deadlines apply and when going to the local court may be necessary. Practical examples and model suggestions help address conflicts with owners or the management in a factual and legally secure way. The guide also includes notes on funding options and on communicating with the property manager so tenants can enforce their rights in Germany clearly and fairly.

What you need to know

As a tenant, you must observe rights and obligations under the Civil Code (BGB), especially regarding defects and toleration of landlord measures. In jointly managed WEG buildings, the Condominium Act and the declaration of division determine whether and how structural changes are possible[2]. In disputes about toleration or costs, the local court (Amtsgericht) can be competent, particularly for tenancy-related conflicts[3]. For details on landlord duties and defect rights see the provisions referenced in the BGB[1].

Detailed documentation increases your chances of success in disputes.

Applying in WEG buildings

The typical process for tenants is: check whether the installation counts as necessary accessibility; submit a written request to the property manager or owners' association; attach proofs and propose a concrete technical solution. Phrase the request clearly and state who should bear costs or how cost sharing is proposed.

  • Submit a written request with problem description and proposed solution.
  • Attach medical certificates or professional opinions as evidence.
  • Set a deadline: e.g., two to four weeks for an initial response.
  • Contact the property manager and keep a record of conversations.
Keep all written communications, offers and photos stored safely.

Costs and who pays

Whether the landlord, the owners' association or you pay depends on whether the measure is a necessary health accommodation or an aesthetic upgrade. Often, costs can be shared for necessary measures; WEG decisions may require the community's agreement. Negotiate in writing where possible and request multiple quotes from companies.

  • Obtain quotes from specialist companies and attach them to your request.
  • Seek a written agreement on cost coverage.
  • Request a technical opinion if needed.
Respond to refusals calmly but within deadlines to avoid losing rights.

FAQ

Who decides on installing a doorbell in WEG buildings?
The owners' association decides on matters of communal property; the property manager implements resolutions and reviews requests.
Can the landlord alone refuse the installation?
No, the landlord must provide a factual reason; for medically necessary modifications there is often a duty to tolerate or a right to cost participation.
When should I involve the local court?
If negotiations fail and deadlines pass, filing a lawsuit or enforcement request at the competent local court may be considered.

How-To

  1. Inform: Check your lease and the WEG declaration for rules on structural changes.
  2. Collect evidence: medical certificates, photos of access situations and quotes.
  3. Submit request: Send a written application to the property manager or owners' association with a concrete proposal.
  4. Follow up: Set a response deadline and document phone calls and meetings.
  5. Legal steps: If needed, consider legal action and the jurisdiction of the local court.

Help and Support


  1. [1] Civil Code (BGB) §535 – Duties of the landlord
  2. [2] Condominium Act (WEG)
  3. [3] Federal Ministry of Justice – Courts and responsibilities
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Germany

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.