Checklist: Tradesperson Access for Tenants in Germany
What the landlord may and may not do
Landlords may arrange necessary repairs and request access to the apartment when this is required for maintenance or to avert dangers. The legal basis for landlord and tenant duties is found in the BGB; in particular, rules on use, maintenance and defect remediation apply.[1]
Before a tradesperson appointment
- Request appointment confirmation and record date/time in writing.
- Ask for written information about the reason and scope of the work.
- Check the tradesperson's authorization or ID; if necessary, request a power of attorney form[3].
- Take photos and notes of damages before and after the work.
If you are absent
If you are absent, you can offer the landlord a written key handover with limited power of attorney or authorize a neighbour. Regardless, the landlord must not simply enter on their own; in disputes, the local court (Amtsgericht) is competent.[4]
Important forms
Power of attorney (template): A simple power of attorney for key handover shows that you allow access; use clear deadlines and purpose statements.[3]
Complaint form (civil lawsuit): If court clarification becomes necessary, use the general complaint form for civil jurisdiction under the ZPO; submit a detailed statement of facts and evidence.[2]
Rent reduction: There is no standard official form for rent reductions; write a statement with date, defect description and period.
FAQ
- May the landlord send tradespeople without prior notice?
- No. Generally the landlord must announce why access is necessary and propose a reasonable appointment; exceptions exist for acute emergencies.
- Can I refuse to hand over keys?
- Yes, you can refuse key handover or access if there is no written power of attorney or a verifiable reason.
- How do I properly document defects and work?
- Take photos, keep a written list and retain messages and invoices.
How-To
- Check the announcement and request further information if unclear.
- Ask for written power of attorney or identification of the tradesperson.
- Take photos of the affected area before work begins.
- Document the completed work and request a written invoice.
- If there are problems: set a written deadline to the landlord and, if necessary, initiate court proceedings.[2]
Key Takeaways
- Access must be justified and announced.
- Documentation protects your rights in disputes.
- The local court is the point of contact for serious conflicts.
Help and Support / Resources
- Laws online — German Civil Code (BGB)
- Laws online — Code of Civil Procedure (ZPO)
- Federal Court of Justice — decisions on tenancy law
