Landlord Access Rights for Tenants in Germany

Privacy & Landlord Entry Rights 3 min read · published September 07, 2025

Many tenants in Germany wonder when property management representatives may enter the apartment and how their privacy remains protected. This text explains in plain language which legal foundations apply, which notice periods landlords or representatives must observe, which exceptions such as emergencies exist, and what rights you have in case of unauthorized access. You will receive practical steps for documentation, guidance on dealing with property management representatives, and information on when you should contact a court. I also describe official forms, examples of powers of attorney and templates, how to refuse entry, and when a rent reduction may be possible.

Rights and Duties for Entry

Under tenancy law in the BGB, the landlord must not disturb the tenant's use of the rented property without good reason. Specific duties of the landlord include maintenance and necessary care of the property, but there is no blanket right to enter at any time. When property management representatives enter, they usually must announce it in advance and have a legitimate reason, such as repairs or meter readings.[1]

Keep all written notices and photos of damage.

When Entry Is Permitted

Entry is usually permitted in cases such as:

  • Emergencies like burst pipes or fire when immediate action is necessary.
  • Agreed appointments for repairs or maintenance that were announced in advance.
  • Meter readings, if announced and brief.
For scheduled viewings, a reasonable notice period usually must be observed.

Notice Periods and Official Forms

There is no uniform statutory deadline in the BGB for all cases; common practice is, however, prior notice with a reasonable period. For serious measures such as termination or eviction, formal requirements under the BGB and the ZPO apply[1][2]. Important official forms and templates:

  • Termination letter template from the BMJ (sample letter for landlords/tenants): used when a party terminates the lease; example: you receive a timely termination and check the wording.
  • Power of attorney (written authorization): when an occupant allows a third person to admit entry; example: you give a neighbor a power of attorney so the property manager can enter for a reading.
  • Written defect notice/rent reduction letter: no standard form, but a dated letter with photos and a deadline is recommended.

Concrete forms or guidance can be found at official authorities[3].

What to Do in Case of Unauthorized Entry

If a representative wants to enter without announcement or legal basis, you can politely but firmly refuse entry and request written confirmation of the reason. Document date, time and name, and take photos. For repeated breaches you may consider legal measures, such as contacting the local court or seeking official advice.

Well-documented incidents increase your chances in court.

Examples and Procedures

  • In case of a burst pipe: allow immediate entry and document the damage.
  • For announced repairs: confirm the appointment and request written confirmation if needed.
  • If entry was unauthorized: record the incident, take photos and send a written complaint.

FAQ

When can property management enter without my consent?
Only in emergencies (e.g., acute danger to people or significant property damage) is immediate entry usually possible; in all other cases it should be announced in advance.
Can I completely refuse entry?
You can refuse entry if there is no legitimate reason. Refusing entry when there is a legitimate interest (repair, reading) can have consequences.
Where can I turn if the property manager violates my rights?
For repeated violations you should collect evidence and contact the competent local court or official advisory services.

How-To

  1. Emergency: allow immediate entry and document the damage with photos.
  2. For announced appointments: check the date and request written confirmation.
  3. In case of unauthorized entry: note name, date, time, take photos and send a written complaint.
  4. If necessary: file documents with the local court or seek official advice.

Help and Support / Resources


  1. [1] Bürgerliches Gesetzbuch (BGB) §535
  2. [2] Zivilprozessordnung (ZPO)
  3. [3] Bundesministerium der Justiz and Consumer Protection (BMJV)
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Germany

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.