Tenant Checklist: Manager Visit Germany 2025

As a tenant in Germany, you should know how property manager representatives announce visits, record access and which rights you have to protect your privacy. This practical checklist explains clear steps to prepare, which data and photos to record and when formal documents become relevant. You will learn which deadlines apply, how to collect evidence and which courts are responsible if decisions become contested. The goal is to give you simple, immediately applicable actions so that a property manager visit proceeds transparently, legally secure and respectfully.

Wozu dient die Checkliste?

The list helps tenants make visits by property management representatives traceable: confirmation of appointment, purpose of access, who is present and which rooms are affected. Keep this information in writing so you have evidence later, for example in repair disputes or regarding termination protection according to §§ 535–580a BGB.^[1]

Checkliste für Mieter

• Note the date and exact time of the announced visit
• Record who enters the apartment and with what authorization (names, company)
• Keep the announcement or letter from the property manager
• Take photos and short notes about condition and any defects
• Document discovered defects and describe necessary repairs if applicable
• Note contact details of the representative and your landlord

Was tun bei unangekündigtem Zutritt?

Unannounced access is usually permitted only in emergencies. Request an explanation and note the time and reason. Behave reservedly, ask to see ID and avoid confrontations. If unsure, document events in detail.

FAQ

Wann darf ein Vertreter der Hausverwaltung meine Wohnung betreten?

A representative may enter the apartment if you have consented or a serious emergency exists; otherwise only with prior notice and a sufficient reason.

Welche Rechte habe ich gegen unbegründeten Zutritt?

You can refuse access, demand written cessation and, if necessary, take legal action; in escalation the local court (Amtsgericht) is responsible.

Welche Beweismittel helfen bei späteren Streitigkeiten?

Dating-stamped protocols, photos, copies of announcements and witness statements are particularly helpful.

Anleitung

1. Confirm appointment: reply in writing to announcements and note date and time
2. Check identity: ask for ID and authorization documents and write down names
3. Document: take photos and a short protocol about condition and discussion points
4. Secure correspondence: keep all emails, letters and forms
5. Get in touch: inform your landlord or a tenant advisory service if unclear
6. Legal steps: for persistent problems consider court action under the ZPO starting at the Amtsgericht^[2]

Hilfe und Unterstützung / Ressourcen

• §§ 535–580a BGB (Mietrecht) – Gesetze im Internet
• Zivilprozessordnung (ZPO) – Gesetze im Internet
• Bundesgerichtshof (BGH) – Decisions and information

1. [1] Gesetze im Internet – Bürgerliches Gesetzbuch (BGB) §§ 535–580a
2. [2] Gesetze im Internet – Zivilprozessordnung (ZPO)
3. [3] Bundesgerichtshof – Entscheidungen