Tenants: Report Gas Smell in Germany — Checklist
What to do if you smell gas?
As a tenant you should never ignore a gas smell. Stay calm, check the situation briefly and act quickly using the following checklist.
- Check safety (safety): If suspected, open windows and avoid ignition sources.
- Call emergency services (call): If the smell is strong or you have symptoms, call 112 immediately and leave the building.
- Inform the landlord (notice): Notify the landlord in writing, include photos and the time of observation.
- Leave the building (move-out): Evacuate affected rooms and warn neighbors.
- Secure evidence (record): Take photos, note times and witnesses for later proof.
- Do not switch anything or smoke (warning): Do not operate electrical switches or use open flames.
- Observe deadlines (time): Report defects promptly; deadlines can be important.
Respond to notices within deadlines to avoid losing your rights.
Reporting to landlord and authorities
Inform the landlord immediately in writing and document defects; under the German Civil Code (BGB) the landlord has maintenance duties.[1]
In disputes the local court (Amtsgericht) usually has first jurisdiction; higher instances are the regional court and the Federal Court of Justice.[2]
Keep all reports, photos and time entries stored safely.
FAQ
- When should I call the fire brigade for a gas smell?
- As soon as you notice a strong gas smell, hissing noises or health symptoms, call 112 immediately and leave the building.
- Can I reduce the rent if the landlord does not react?
- Yes, a rent reduction may be possible for significant impairment; notify the landlord in writing and document the defect for evidence.
- Which courts handle rental disputes?
- Typically the local court handles tenancy cases; appeals may be heard by the regional court and, for fundamental questions, the Federal Court of Justice.[3]
How-To
- Emergency: If you have acute symptoms or the smell is strong, call 112 and evacuate the building immediately.
- Safety: Open windows, do not operate electrical switches and avoid open flames.
- Documentation: Take photos, note times and name witnesses.
- Written report: Send a defect notice to the landlord and confirm receipt by registered mail or email.
- Evidence preservation: Collect all messages, invoices and medical reports.
- Consider legal action: If there is no response, consider legal steps and contacting the local court.[2]
Help and Support
- Bürgerliches Gesetzbuch (BGB), § 535 – Pflichten des Vermieters
- Zivilprozessordnung (ZPO) – Zuständigkeiten und Verfahren
- Bundesgerichtshof (BGH) – Decisions on tenancy law