Tenants: Report Gas Smell in Germany — Checklist

Safety & Emergency Protections 2 min read · published September 07, 2025

What to do if you smell gas?

As a tenant you should never ignore a gas smell. Stay calm, check the situation briefly and act quickly using the following checklist.

  • Check safety (safety): If suspected, open windows and avoid ignition sources.
  • Call emergency services (call): If the smell is strong or you have symptoms, call 112 immediately and leave the building.
  • Inform the landlord (notice): Notify the landlord in writing, include photos and the time of observation.
  • Leave the building (move-out): Evacuate affected rooms and warn neighbors.
  • Secure evidence (record): Take photos, note times and witnesses for later proof.
  • Do not switch anything or smoke (warning): Do not operate electrical switches or use open flames.
  • Observe deadlines (time): Report defects promptly; deadlines can be important.
Respond to notices within deadlines to avoid losing your rights.

Reporting to landlord and authorities

Inform the landlord immediately in writing and document defects; under the German Civil Code (BGB) the landlord has maintenance duties.[1]

In disputes the local court (Amtsgericht) usually has first jurisdiction; higher instances are the regional court and the Federal Court of Justice.[2]

Keep all reports, photos and time entries stored safely.

FAQ

When should I call the fire brigade for a gas smell?
As soon as you notice a strong gas smell, hissing noises or health symptoms, call 112 immediately and leave the building.
Can I reduce the rent if the landlord does not react?
Yes, a rent reduction may be possible for significant impairment; notify the landlord in writing and document the defect for evidence.
Which courts handle rental disputes?
Typically the local court handles tenancy cases; appeals may be heard by the regional court and, for fundamental questions, the Federal Court of Justice.[3]

How-To

  1. Emergency: If you have acute symptoms or the smell is strong, call 112 and evacuate the building immediately.
  2. Safety: Open windows, do not operate electrical switches and avoid open flames.
  3. Documentation: Take photos, note times and name witnesses.
  4. Written report: Send a defect notice to the landlord and confirm receipt by registered mail or email.
  5. Evidence preservation: Collect all messages, invoices and medical reports.
  6. Consider legal action: If there is no response, consider legal steps and contacting the local court.[2]

Help and Support


  1. [1] Bürgerliches Gesetzbuch (BGB), § 535 – Pflichten des Vermieters
  2. [2] Zivilprozessordnung (ZPO) – Zuständigkeiten und Verfahren
  3. [3] Bundesgerichtshof (BGH) – Decisions on tenancy law
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Germany

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.