Online Tenant Advice in Germany: Documents

Tenant Associations & Advice Services 2 min read · published September 07, 2025

As a tenant in Germany you often need quick, reliable help with questions about rent, repairs or termination. An online consultation with complete documents saves time and helps to state rights clearly: lease agreement, defect reports, correspondence and receipts belong to this. This guide explains step by step which documents are important, how to observe deadlines and how to correctly complete official forms. I show when an application to the local court is sensible, which sections of the BGB are relevant and how to prepare evidence digitally. In the end you will know how to use online consultation efficiently and which next steps are common in Germany. Keep copies safe and note deadlines clearly.

Preparation for Online Consultation

Gather all relevant documents before the appointment. Note facts briefly and chronologically and mark evidence that supports your statements. Legal basics on landlord and tenant duties can be found in the BGB.[1]

  • Lease agreement: Provide all pages, amendments and addenda.
  • Defect reports: Document photos, dates and communications to the landlord.
  • Correspondence: Collect emails, letters and messages as chronological copies.
  • Payment receipts: Include bank statements, receipts and transfer records.
Detailed documentation increases your chances of success.

Process, Deadlines and Local Court

In disputes, first attempt out-of-court solutions; often a formal defect notice or deadline is sufficient. If court action is necessary, the local Amtsgericht is the first instance for tenancy cases.[2] Observe deadlines for rent reductions, terminations or eviction claims and record dates clearly.

  • Check deadlines: Note response and objection periods and set calendar reminders.
  • Prepare forms: Date and sign letters clearly.
  • Secure evidence: Bundle photos and chronology in a file.
Respond within set deadlines to avoid losing claims.

Forms and Templates

Use official forms for terminations or lawsuits when available; sample texts help with wording. A typical example is a written termination letter (template) or the form for an eviction claim; always check the correct address and deadline information before sending.[3]

  • Termination letter (template): Include date, addresses, contract details and signature.
  • Defect notice: Describe defects precisely, set a deadline for remedy and keep proof.
  • Eviction claim (court): Submit only with complete evidence and possibly legal advice.
Use the official court form if a legal step becomes necessary.

FAQ

What should I bring to an online consultation?
Bring your lease agreement, photos of defects, written communication and payment receipts.
Can I enforce a rent reduction without a lawyer?
You can apply a rent reduction yourself, but you should document reasons and observe deadlines; in disputes legal advice is advisable.
Which authority handles tenancy disputes?
The local Amtsgericht is the first judicial instance; appeals or revisions may follow in specific cases.

How-To

  1. Collect documents: Organize lease, photos, correspondence and payment receipts.
  2. Digitize evidence: Name photos and create a chronological report.
  3. Fill out forms: Use official templates, date and sign everything.
  4. Attend the appointment: Have all documents ready and note deadlines.

Key Takeaways

  • Document defects promptly and comprehensively.
  • Keep calendar reminders for deadlines.
  • Use official forms for formal legal steps.

Help and Support / Resources


  1. [1] Bürgerliches Gesetzbuch (BGB)
  2. [2] Justizportal des Bundes und der Länder
  3. [3] Bundesministerium der Justiz
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Germany

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.