Rent Reduction for Elevator Failure in Germany

Dispute Resolution & Rent Reduction 3 min read · published September 07, 2025

As a tenant in Germany, a prolonged elevator outage can cause significant disruption and often justifies a rent reduction. To succeed quickly in urgent proceedings, you need clear evidence, a precise defect notice, and knowledge of the legal framework. This guide explains in plain language which documents help, how to prove damages and restrictions, which deadlines apply, and when filing an application at the local court makes sense. We describe practical steps for photos, witnesses, correspondence and how to interact with property management. The goal is that you assert your tenant rights confidently and enforce an appropriate reduction rate in urgent proceedings.

Legal framework

The duties of landlords and tenants are regulated in the German Civil Code (BGB), especially regarding defects of the rented property and rent reduction.[1] An elevator counts toward the usability of the dwelling if access or use is significantly restricted. In urgent proceedings it is important that you present the impairment and its extent quickly and credibly.

Local courts (Amtsgericht) often decide on urgent tenancy matters in Germany.

Evidence for urgent proceedings

For rapid decisions, clear, dated and coherent evidence is decisive. Collect all documents systematically and create a clear chronology of the outage.

  • Photos (Photos) and videos of the elevator with time and duration of the outage as evidence
  • Correspondence: defect notice, responses from management and protocols
  • Witness statements from neighbors or the caretaker with date and contact details
  • Maintenance reports or malfunction notices from the technical service
  • Time records: exact details of the start and end of the restrictions
Detailed documentation increases your chances of success in urgent proceedings.

Photos, videos and timestamps

Photograph visible notices on the elevator, error messages, meter readings or posted fault notices. Use original files with timestamps or record date and time with each file.

Correspondence and defect notice

Write a clear defect notice demanding repair within a set deadline. Send it by registered mail or email with read receipt and keep copies.

Set realistic deadlines and document every response from property management.

FAQ

When can I reduce my rent because of elevator failure?
You can reduce rent if the elevator significantly restricts the usability of your apartment. The reduction rate depends on the extent of the impairment.
What evidence helps in urgent proceedings?
Photos, videos with timestamps, written defect notices, maintenance records and witness statements are particularly helpful.
Which court is competent?
In most cases, the local court (Amtsgericht) is competent for tenancy disputes in the first instance.[2]

How-To

  1. Document: Take photos and videos with date and time.
  2. Write a defect notice: Describe the defect and demand repair within a deadline.
  3. Collect maintenance records: Request malfunction and service reports and secure them.
  4. Name witnesses: Note names and contact details of neighbors or the caretaker.
  5. File urgent application: If there is no response, file an urgent application at the local court and present your evidence.
  6. Seek advice: Contact legal counselling early and prepare your documents.

Key Takeaways

  • Documentation is the most important element for success in urgent proceedings.
  • Written defect notices with deadlines protect your rights.
  • Local courts often decide quickly; prepare your evidence in a structured way.

Help and Support


  1. [1] German Civil Code (BGB), §§ 535–536
  2. [2] Justice portal – local courts and jurisdictions
  3. [3] Federal Court of Justice (BGH) – official decisions
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Germany

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.