Security Deposit & Utility Costs for Tenants in Germany

Security Deposits & Accounts 3 min read · published September 07, 2025

As a tenant in Germany you should know how to document and place a security deposit and utility cost risks securely. This guide explains clearly which receipts matter, how to use or negotiate a separate deposit account, which deadlines apply for reclaiming funds and how to collect evidence for billing. I explain which sections of the BGB are relevant[1], which regulations govern operating and heating costs and how to involve the local court (Amtsgericht) in disputes. The goal is to provide simple action steps so you can document your rights clearly in refund or utility billing disputes and avoid unnecessary losses. I also show how to archive photos, payment receipts and correspondence and when to seek legal help. Practical examples make the steps easy to apply.

What tenants need to know

Basic rules for deposit and utility costs: the deposit should be kept separate from personal funds and documented transparently. Operating cost statements are governed by the Operating Costs Regulation and the Heating Costs Regulation[2][3]; check receipts carefully.

  • Pay the deposit into a separate deposit account and request a bank statement as proof.
  • Collect receipts: rent payments, transfer confirmations, handover records and photos as evidence.
  • Observe deadlines for objections to bills and for reclaiming funds; respond within those timeframes.
  • Check operating cost statements item by item and request missing receipts in writing.
Keep payment receipts and photos for at least three years.

Forms, templates and courts

There is no single central form for deposit refunds, but official templates for terminations or court actions are available from authorities. For payment disputes, a written demand for repayment can help; the next step may be filing a claim at the local court. For interpretation and precedent, decisions of the Federal Court of Justice are authoritative[4].

Write a short, clear repayment request with a deadline and attached evidence.

Practical steps

Prepare

Collect and organize all relevant receipts, mark payments and note handover dates.

  • Assemble photos of the apartment condition, handover records and payment receipts.
  • Template: repayment demand letter – send by registered mail or electronically with delivery confirmation.

If the landlord does not pay

Send a formal reminder with a deadline and attach copies of the evidence. If the landlord does not respond, consider filing a claim at the Amtsgericht.

  • Set a clear deadline (e.g., 14 days) for repayment.
  • If there is no reaction, file a claim with the competent local court.
Always respond in writing and keep a copy of all communications.

Frequently Asked Questions

How do I place the security deposit securely?
Ideally on a separate deposit account, separated from personal assets, with a bank statement as proof.
Which receipts are needed for utility costs?
Receipts for payments, landlord statements, meter readings, invoices for tradespeople and, if applicable, photos.
When should I involve the local court?
If written demands fail and amounts are disputed, filing a claim at the local court is the next step.

How-To

  1. Collect all receipts, transfer confirmations and photos.
  2. Write a repayment demand with a deadline and attach copies of the receipts.
  3. Wait the set deadline and document sending and receipt.
  4. If the landlord does not respond, file a claim with your local court and present the evidence.

Help and Support


  1. [1] Gesetze im Internet — BGB
  2. [2] Gesetze im Internet — Betriebskostenverordnung (BetrKV)
  3. [3] Gesetze im Internet — Heizkostenverordnung (HeizKV)
  4. [4] Bundesgerichtshof — Decisions
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Germany

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.