Tenant Guide: Documenting Elevator Retrofit in Germany

Accessibility & Disability Rights 3 min read · published September 07, 2025

As a tenant in Germany, a planned retrofit of an elevator in a condominium association (WEG) can cause uncertainty. This text explains clearly which typical mistakes occur when planning, voting and documenting, how you can use your tenant rights and which evidence is important in case of defects, costs or delays. I show practical steps for written communication with the property management and owners' association, how to collect photos, quotes and minutes, and how to keep deadlines in mind. The goal is that you recognize problems early, secure evidence and are prepared in case of dispute — without legal jargon, but with concrete tips for your everyday life as a tenant. The guide names deadlines, relevant forms and shows when a conversation with the local court or a conciliation body can be useful.

Why documentation matters

When owners or the WEG want to retrofit an elevator, technical changes, cost allocations and time delays arise. For tenants it is important to document early, note deadlines, and conduct formal communication in writing. Good documentation protects your rights in rent reduction cases, cost disputes and later legal proceedings.

Keep all emails, minutes and photos related to maintenance or conversion work.

Common mistakes

  • No or poor evidence photos of defects or the construction site condition.
  • Missing or failing to note deadlines for objections or information duties.
  • Important messages documented only orally instead of in writing.
  • Not recording or proving costs, installments or claims in writing.
  • Not reporting repair and safety defects separately and promptly.
Record the date and time of every communication to avoid later doubt.

Forms, deadlines and authorities

As a tenant you should know certain templates and deadlines: termination letter templates, payment order applications or possibly conciliation applications. Legal bases for this can be found in the BGB and the ZPO[1][2]. In case of imminent eviction or enforceable disputes, the local court (Amtsgericht) is responsible; appellate courts are the regional court and the Federal Court of Justice.

  • Termination letter template of the Federal Ministry of Justice for general incidents or to meet deadlines[3].
  • Forms for payment order procedures if costs arise and payment requests are necessary.
  • Keep deadlines in view: objections to WEG resolutions often run in weeks, not months.
Local courts handle most tenancy disputes in the first instance.

Practical documentation steps

Concrete documentation protects you as a tenant: collect photos, quotes, blueprints, minutes of owners' meetings and all letters from property management. Note disturbances in building operation and keep invoices and payment receipts.

Careful files significantly increase your chances in a dispute.

FAQ

Who decides in the WEG about an elevator retrofit?
Decisions about structural measures like an elevator are usually made in the owners' meeting; as a tenant you have rights to information from the property management.
Can I as a tenant reduce the rent if there is construction noise or outage?
In case of significant impairments, rent reduction may be possible; the exact amount depends on the scope of the restriction and should be documented.
Where can I turn if WEG resolutions violate my rights?
Contact the property management, the owners' association or, if necessary, the local court; conciliation bodies are often helpful before court.

How-To

  1. Take photos and videos of the affected stairwell and elevator area, keep the date visible.
  2. Confirm all communications to property management and WEG in writing and keep copies.
  3. Collect quotes or expert reports to document technical defects and costs.
  4. Note deadlines: objection periods to resolutions and response deadlines of the management.
  5. If unsure, seek advice in time or contact a conciliation body.

Help and Support / Resources


  1. [1] Bürgerliches Gesetzbuch (BGB) §§ 535–580a
  2. [2] Zivilprozessordnung (ZPO)
  3. [3] Federal Ministry of Justice and Consumer Protection (BMJV)
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Germany

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.