Tenant Mistakes Communal Areas Germany

Tenant Rights & Protections 3 min read · published September 07, 2025

Tenants in Germany often face small but important choices when dealing with communal areas: from stairwells to bicycle storage and shared gardens. Clear communication, documented defect reports and respectful behavior prevent conflicts and legal escalation. This article explains common tenant mistakes, how to communicate factually with neighbors and the landlord, and when to consider formal steps. You will get a practical template for defect notification, guidance on deadlines and the role of the local court, and clear action steps to protect your rights under the BGB. The goal is fair handling of communal areas in Germany that avoids conflicts and protects your interests.

Common mistakes and how to avoid them

Many disputes start with misunderstandings: missing documentation, unclear responsibilities, or emotional reactions. Avoid these frequent mistakes:

  • Not documenting: photos, dates and short descriptions are often missing.
  • No formal defect notice to the landlord, only verbal complaints to the property manager.
  • Communicating confrontationally instead of clarifying facts and naming contacts first.
  • Trying repairs yourself without landlord consent when cost responsibility is unclear.
Detailed documentation increases your chances of success in disputes.

Practical rules for communication

Stay neutral and goal-oriented: describe the defect, state location and date, attach photos and propose a realistic deadline. Request written confirmation when a measure is promised. For communal areas, clarify whether owner or property management rules apply and who bears costs.

Draft defect notices briefly, factually and with a clear deadline.

Template: Defect notification to the landlord

Use this structure: subject, description of the defect with date, evidence (photos), deadline (e.g., 14 days) and request for feedback. Send the letter by registered mail or by email with read receipt to have proof of delivery.

Always send defect notifications by a verifiable method, e.g., registered mail or email with confirmation of receipt.

Rights and deadlines: What the BGB governs

The landlord is obliged under the Bürgerliches Gesetzbuch (BGB) to maintain the rented property in a condition suitable for use; key provisions are found in §§ 535–580a.[1] If required measures are repeatedly not taken, set deadlines and consider rent reduction, damages or filing a complaint. Timely observance of deadlines is important: two weeks is a commonly used period for initial remedies.

Respond to landlord letters within set deadlines to avoid disadvantages.

If a dispute arises: court jurisdiction

Many tenancy disputes are heard in the local Amtsgericht (district court); the Amtsgericht is competent for numerous tenancy issues and eviction claims.[2] Before suing, collect all contacts, correspondence and evidence. Procedural steps follow the rules of the German Code of Civil Procedure (ZPO).[3]

FAQ

Who is responsible for cleaning the stairwell?
This is usually regulated by the rental agreement or house rules; often the landlord or property manager arranges cleaning and costs may be charged via operating costs.
Can I reduce my rent if communal areas are unusable?
Yes, if living quality is impaired. The reduction amount depends on severity; document defects and communicate in writing with the landlord.
How do I draft a legally effective defect notification?
Describe the defect factually, include date and evidence, set a clear remediation deadline (e.g., 14 days) and send the notice by verifiable means.

How-To

  1. Document the defect with photos, date and a short description.
  2. Send a written defect notification to landlord and property manager with a deadline of, e.g., 14 days.
  3. If there is no response, send a reminder and request confirmation of planned measures.
  4. If inactivity continues, consider rent reduction, advice from the local court or legal action.

Key Takeaways

  • Documentation is crucial: photos and dates are your best protection.
  • Written defect notifications with deadlines are more effective than verbal complaints.
  • The Amtsgericht is the first-instance court for many tenancy disputes.

Help and Support


  1. [1] Bürgerliches Gesetzbuch (BGB) §535 ff.
  2. [2] Justizportal Deutschland – Information on courts
  3. [3] Zivilprozessordnung (ZPO) – Gesetze im Internet
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Germany

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.