Tenant Mistakes with Accessible Doorbells in Germany

Accessibility & Disability Rights 2 min read · published September 07, 2025

As a tenant in Germany, you should know which rights and obligations apply to accessible doorbells and which mistakes commonly occur. This guide explains clearly and practically how to assert your claim to accessible communication, which evidence is necessary and how to set deadlines. It is aimed at tenants without legal knowledge and shows step by step how to document defects, which forms are useful and when a court can be involved. I also name official bodies and the relevant laws so that you are prepared in disputes and can represent your rights in Germany with confidence. The practical examples and templates help you act correctly, meet deadlines and, if necessary, prepare legal steps at the local court.

Why accessible doorbells matter

Accessible doorbells enable people with mobility or sensory impairments to access the apartment on an equal basis. As a tenant, you can point out necessary modifications to the landlord and refer to the general duty of care and the obligations from the tenancy agreement and the BGB.[1]

In most regions, tenants are entitled to basic habitability standards.

Common mistakes and how tenants can avoid them

Many mistakes arise from missing documentation or incorrect procedures. Avoid these typical errors by acting systematically and observing deadlines.

  • Check your tenancy agreement and rent (rent).
  • Document defects immediately with photos, dates and witnesses (record).
  • Do not ignore deadlines: set a deadline for rectification (deadline).
  • Do not carry out independent repairs without agreement (repair).
Always respond in writing and give the landlord a reasonable deadline.

What to do in a dispute

If the landlord does not respond, follow structured steps: defect notice, deadline setting, evidence collection and, if necessary, court action before the competent local court.[2]

  1. Send a formal defect notice to the landlord (notice).
  2. Collect evidence: photos, messages, witnesses (record).
  3. Set deadlines and document receipt (deadline).
Detailed documentation increases your chances of success in disputes.

FAQ

When can I, as a tenant, request an accessible doorbell?
If the doorbell is necessary for use of the apartment or the lack of accessibility significantly impairs the quality of living. You can invoke the landlord's general obligations under the BGB.[1]
What deadlines apply for defect rectification?
There are no fixed blanket deadlines; common deadlines are 14 to 30 days depending on urgency. Set a reasonable deadline in writing to the landlord.[1]
Are there sample forms for defect notices or terminations?
Yes. Use sample letters for defect notices and the official termination-letter sample from the BMJ as a template.[3]

How-To

  1. Document defects immediately with dates and photos (document).
  2. Send a formal defect notice by registered mail or email with confirmation of receipt (notice).
  3. Set a clear deadline for rectification and announce further steps (deadline).
  4. If necessary, prepare a claim and contact the local court (court).[2]

Help and Support / Resources


  1. [1] Bürgerliches Gesetzbuch (BGB) §§ 535–580a — gesetze-im-internet.de
  2. [2] Local court and jurisdiction information — justiz.de
  3. [3] Sample letters and forms — Federal Ministry of Justice (BMJ)
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Germany

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.