Tenant Rights: Entry & Privacy in Germany
As a tenant in Germany you often face questions when representatives of the property management want to enter the apartment. This text explains in simple terms when landlords or property managers may demand entry, what privacy rights you have and how to secure evidence if rules are violated. We describe typical practical cases from 2025, explain relevant paragraphs of the BGB, necessary deadlines and the official forms you can use. The goal is to give you clear instructions: which steps you should take in emergencies, how to create documentation and when going to the local court (Amtsgericht) can make sense. The guidance is practice-oriented and tailored to the situation in Germany.
When may the property manager enter?
In principle: entry by the landlord or a representative is only permitted within narrow limits; the landlord's legal duties are found in the BGB.[1]
- In emergencies (e.g., burst pipes, fire) the property manager may demand immediate entry to prevent further damage.
- For scheduled inspections and routine work the property manager must usually announce in advance and state the purpose.
- For repairs entry is permitted if appointments have been arranged and you are not unreasonably prevented from attending.
Evidence collection: How tenants should proceed
If you believe your privacy was violated or an unjustified entry occurred, document date, time, persons involved, photos and witnesses. Keep messages, SMS or emails and send a short written complaint to the property management.
- Take photos or short videos immediately and note exact times.
- Collect witness statements and save messages as evidence.
- Create a short log with date, time and observations.
Forms and deadlines
In serious breaches a formal letter may be useful. This can be a warning to the property management or — if rights continue to be violated — involving the local court and possibly filing a lawsuit under the rules of the ZPO.[2] There is an official form for legal aid (application for legal aid, PKH) that you can file at the competent court.[3]
Frequently Asked Questions
- Does the landlord always have the right to enter the apartment?
- No. Except in emergencies or contractually agreed appointments, the landlord generally needs your consent.
- What rights do I have after an unjustified entry?
- You can secure evidence, warn the property management and initiate legal steps if violations persist.
- Where can I turn if I do not get help?
- In serious cases the local court can be involved; information on procedures can be found in civil procedure rules.
How-To
- Create documentation: record date, time, photos and witnesses.
- Contact: send a written complaint to the property management and prove receipt.
- Observe deadlines: note responses and appointments within set time limits.
- Legal steps: consider filing at the local court if necessary.
Help and Support / Resources
- BGB: Legal foundations for tenancy relationships
- Justice portal: information on courts and procedures
- Federal Ministry of Justice: services and forms
