Tenants Document Wayfinding in Old Buildings – Germany
As a tenant in Germany it is important to carefully document wayfinding systems and contrasts in older buildings, especially when they affect accessibility or safety. This guide explains step by step which photos, measurements and notes help, how to record appointments and which deadlines apply. You will learn which authorities and courts are responsible, which official forms may be relevant and how to create a clear evidence file for correspondence or a possible legal dispute. The language remains simple and practical so that non-lawyers can understand their rights and act without unnecessary risks. At the end you will find templates and guidance on how to contact authorities and respect deadlines.
Why documentation matters
Careful documentation protects your rights as a tenant: it makes defects visible, simplifies communication with the landlord and is often the basis for rent reduction, compensation or court actions under the rules of the Civil Code.[1] Record date, time, place and type of problem and keep copies of every message.
What to record
- Photos (photo): clear images of defects, with date/time visible on the photo or in a companion note.
- Documents (record): tenancy agreement, handover protocol, utility bills and previous defect reports.
- Correspondence (form): copies of emails, letters and repair requests; send important reports by registered mail or documented email.
- Appointments (time): note deadlines, repair appointments and the duration of impairments.
- Repair records (repair): quotes, invoices and reports from craftsmen or experts.
How to create reliable evidence
Work systematically: create a folder (physical and digital) with clearly named files, keep a simple log for calls and appointments, and save every message as a PDF. If you record measurements (e.g. light or contrast values), document the measuring device and method. For important deadlines observe the rules of civil procedure for possible court proceedings.[2]
Concrete steps for documentation
- Photos (photo): macro and wide-angle shots, labeled with location and date.
- Short logs (record): who said what, date, time and witnesses.
- Written defect notice (form): briefly state the request for remedy and set a reasonable deadline.
- Deadlines (time): record deadlines for remediation and expiry dates as calendar entries.
- Craftsman reports (repair): collect quotes and invoices to document costs.
FAQ
- What rights do I have as a tenant if wayfinding or contrast is missing or poor?
- If wayfinding systems or contrasts impair usability or safety, tenants may have claims for remedy or rent reduction under the provisions of the Civil Code.[1]
- How long must I document and keep records of defects?
- Keep documents at least until final clarification; for court proceedings the deadlines of civil procedure apply. Often several years are sensible depending on the type of damage.[2]
- Which court do I turn to in a dispute?
- Tenancy disputes at first instance are usually heard at the competent local court (Amtsgericht); higher instances are regional courts and the Federal Court of Justice for precedent decisions.[3]
How-To
- Take photos (photo) of problematic areas and save them with dates.
- Note times and deadlines (time) for reports and repairs.
- Send a formal defect notice (form) to the landlord and demand a deadline for remedy.
- Collect craftsmen and expert reports (repair) if necessary.
- Prepare documents for the local court (court) and file a claim if no agreement is reached.[2]
Help and Support / Resources
- Find local courts – justiz.de
- Forms and information – Federal Ministry of Justice
- Civil Code (BGB) – Gesetze im Internet
