Tenants: Documents & Deadlines for Utility Charges Germany

Utilities & Service Charge Billing 2 min read · published September 07, 2025

As a tenant in Germany you should act promptly if there is a back-payment demand for utility charges covering communal electricity. This guide clearly explains which written documents matter — such as the operating costs statement, individual utility statements, reading records, meter readings and payment receipts — and which deadlines apply for objections, requests for documents or filing a claim. You will learn how to formally request missing evidence, how to draft a proper request and which deadlines local courts or higher instances observe. Practical examples show common pitfalls and how complete documentation strengthens your legal position. Keep copies safe, respond within deadlines, and seek legal advice for complex cases. [1]

Which documents to check

Check the formal documents and billing bases. The Operating Costs Ordinance governs which costs can be allocated.[2]

  • Operating costs statement (payment)
  • Individual communal electricity statements (document)
  • Reading records and meter readings (record)
  • Payment receipts and vouchers (receipt)
  • Lease agreement and any addenda (document)
Keep copies of all receipts organized.

Deadlines and formal requirements

Observe deadlines for objections, requests for documents and possible court action. Set a clear deadline and document dispatch and receipt.[3]

  • Objection deadline (deadline)
  • Deadline for requesting documents (deadline)
  • Court deadlines for eviction or payment claims (court)
Respond to reminders and official letters within stated deadlines.

How to submit a request

Draft the request in writing, specify exactly what you need and ask for copies of statements and evidence. Send the letter with proof of delivery.

  • Written request with a deadline (form)
  • List the documents you request (document)
  • Set a deadline and provide contact information (hotline)
  • Threaten court action if there is no response (court)
A short, concrete written query often resolves informal issues.

FAQ

What is "communal electricity"?
Communal electricity refers to power used in shared areas like stairwell lighting or corridors.
Which documents can I request from my landlord?
You can request statements, meter readings, reading records and proof of payments.
Who decides disputes about back-payments?
Disputes are typically decided in the first instance by the local court (Amtsgericht); higher appeals go to regional courts or the Federal Court of Justice.

How-To

  1. Put in writing which documents you need and by when (form).
  2. Gather your own evidence and attach receipts (document).
  3. Send the request by registered mail or email with delivery confirmation (hotline).
  4. If the landlord does not respond, consider legal steps and contact the local court (court).

Key Takeaways

  • Complete documentation improves your position in disputes.
  • Respond within deadlines to avoid losing rights.

Help & Support


  1. [1] § 535 BGB - Gesetze im Internet
  2. [2] Betriebskostenverordnung (BetrKV) - Gesetze im Internet
  3. [3] Informationen zu Gerichten - Deutsches Justizportal
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Germany

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.