AGG Complaint: Tenant Rights in Germany

As a tenant in Germany, you are protected by the General Equal Treatment Act (AGG) if you suspect discrimination in your tenancy. This checklist explains step by step how to prepare an AGG complaint, which deadlines apply, which official forms and evidence are useful, and which authorities or courts you can contact. You will receive a template for a complaint letter, guidance on documenting incidents and practical tips for further action, for example when a rent reduction or legal action before the local court may be appropriate. The goal is to guide you safely and informed through the process so that your rights as a tenant are effectively enforced.

What is an AGG complaint?

An AGG complaint addresses discrimination in the housing context because of characteristics such as origin, religion, gender, disability or age. The AGG regulates prohibitions of discrimination and the options to assert rights.^[1]

When should tenants submit a complaint?

• When the landlord excludes people from viewings or refuses housing offers because of origin or religion.
• In cases of insulting or threatening statements that limit access to or use of the dwelling.
• When necessary repairs or services are systematically denied to certain tenants.
• In cases of repeated, unjustified harassment that makes living unbearable.

Legal basis

Important are the General Equal Treatment Act (AGG) and tenancy regulations in the Civil Code (BGB) on landlord duties, rent reduction and protection against termination. For court proceedings, the Code of Civil Procedure (ZPO) applies; tenancy disputes are first heard at the local court (Amtsgericht).^[1][2][3]

FAQ

What can I achieve with an AGG complaint?

With a complaint you can obtain clarification, cessation of discrimination, compensation or remediation. In severe cases, court proceedings are also possible.

Do I have to inform the landlord in writing first?

Yes. Document incidents in writing, demand remediation and set a reasonable deadline. A template letter helps standardize form and content.

When is it necessary to go to the local court?

If out-of-court measures do not bring remedy or compensation claims exist, a lawsuit can be filed at the competent local court.

How-To

1. Gather evidence: note dates, times, names, take photos and save messages or emails as proof.
2. Create the complaint letter: use a clear template describing the incident, requested remedy and deadline.
3. Submit the complaint internally: send the letter to the landlord and request written confirmation of receipt.
4. Inform external bodies: involve the Anti-Discrimination Agency or official counseling if necessary.
5. Observe deadlines: respond within set time limits and document all replies.
6. If necessary, pursue court action: file a lawsuit at the competent local court and submit your documentation.^[3]

Help and Support

• Federal Anti-Discrimination Agency – advice and information
• AGG (legal text) on gesetze-im-internet.de
• Information on courts and jurisdictions (justiz.de)

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1. [1] General Equal Treatment Act (AGG) - gesetze-im-internet.de
2. [2] Civil Code (BGB) §§ 535–580a - gesetze-im-internet.de
3. [3] Courts in Germany - jurisdictions and local courts (justiz.de)