Correct Discriminatory Listing — Tenants in Germany

As a tenant in Germany, you can take action against discriminatory housing listings when phrases discriminate by origin, family status, religion, age, or disability. This practical guide explains simple steps: how to demand a correction, which evidence is important, which authorities or courts to contact, and which deadlines apply. The aim is to empower you, whether you report the listing yourself, formally request correction from the landlord, or assess a violation under the General Equal Treatment Act. The guidance is easy to understand, with concrete examples for letters and clear actions so you can enforce your rights in Germany effectively and with greater confidence.

What to do about a discriminatory listing?

Discriminatory phrases in housing listings are often clear: statements like "only German applicants", "no children" or "no migrants" can amount to disadvantage. As a first step, archive the listing: screenshots, date, listing platform and all messages. For tenancy claims, the rules in the Civil Code (BGB) are relevant and impose duties on landlords^[1].

• Immediately save screenshots of the listing, the date and the URL.
• Send a short, factual request to the platform or landlord demanding correction or removal.
• Note all contacts: names, dates, times and conversation content.
• Keep additional evidence, such as message threads or comparable offers.

Besides tenancy law, the General Equal Treatment Act (AGG) may apply when the listing excludes certain protected characteristics^[2]. In many cases, an out-of-court complaint to the platform or landlord is sufficient; if not, legal action is available.

If you decide on legal steps, the correct venue is usually the competent local court (Amtsgericht) in the place of the rental property. Procedural law sets out processes and deadlines in the Civil Procedure Code^[3]. Before suing, compile evidence, witnesses and a clear legal claim.

Common mistakes and how to avoid them

• Not responding: waiting often worsens your evidentiary position.
• Incomplete documentation: note details immediately and store files in multiple places.
• Ignoring deadlines: responses or legal steps may be time‑limited.

FAQ

Can I demand correction of the listing?

Yes. Request correction or deletion of the discriminatory wording in writing and document the request.

Do I have to complain to the platform first?

It is sensible to contact the platform or advertiser out of court first; if there is no response, legal steps can follow.

Where do I file a lawsuit?

Claims under tenancy law or discrimination cases are usually filed at the competent local court (Amtsgericht) where the rental property is located.

How-To

1. Secure evidence immediately: screenshots, URLs, dates and all messages.
2. Send a formal request to the advertiser/platform with a 7–14 day deadline for correction.
3. Record every reply and phone contact with dates and times.
4. Check whether the AGG applies and whether mediation is possible.
5. If necessary, prepare a court claim at the local court or seek legal assistance.

Important notes

Final remark

Discriminatory listings do not have to be accepted. With clear documentation, a factual request and knowledge of your rights in Germany, you can often obtain a quick correction. If out-of-court resolution fails, the local court provides information on the next steps; prepared materials and evidence make legal enforcement easier.

Help and Support / Resources

• Federal Ministry of Justice and Consumer Protection (BMJ)
• General Equal Treatment Act (AGG) – gesetze-im-internet.de
• Federal Court of Justice (BGH) – information

1. [1] Civil Code (BGB) – gesetze-im-internet.de
2. [2] General Equal Treatment Act (AGG) – gesetze-im-internet.de
3. [3] Civil Procedure Code (ZPO) – gesetze-im-internet.de