Report Discriminatory Ads: Tenant Rights in Germany
When is a housing ad discriminatory?
An ad is discriminatory if it systematically excludes or disadvantages applicants based on characteristics such as origin, religion, gender, disability or family status. Such wording can constitute a violation of the General Equal Treatment Act and have tenancy law consequences [2].
Immediate steps for tenants in big cities
- Collect evidence: save screenshots, date, platform and advertiser.
- Secure screenshots: record metadata and contact attempts.
- Contact the landlord or advertiser and ask for an explanation.
- Report the ad to the platform operator and use the platform complaint form.
- File a complaint with the Federal Anti-Discrimination Agency [1].
- If discrimination continues, consider legal action; the local court is usually competent [4].
Official forms and how to use them
Complaint forms and legal templates are central. Use the complaint form of the Federal Anti-Discrimination Agency for exclusion incidents; provide the ad, date, text and evidence [1]. Example: save the ad as a PDF, add date and time and briefly describe why the wording is discriminatory; the form allows uploading evidence.
For tenancy issues, the provisions of the BGB regulate landlord and tenant obligations (§§535–580a), and civil procedure (ZPO) governs litigation procedures [3][5].
Court procedures: local court and process
If an out-of-court complaint does not help, a civil lawsuit at the local court may be considered. The local court usually handles tenancy disputes; filing, deadlines and evidence are governed by civil procedure rules [4][5].
FAQ
- When is an ad unlawfully discriminatory?
- If criteria such as origin, religion, gender or disability are given as reasons for rejection, discrimination often exists.
- Who should I contact first?
- Collect evidence, report the ad to the platform and file a complaint with the Federal Anti-Discrimination Agency.
- Do I have to go to court?
- Not necessarily; many cases are resolved out of court, but if discrimination continues, a lawsuit can be appropriate.
How-To
- Collect evidence: screenshots, date and contact details.
- Submit a complaint to the platform and to the Federal Anti-Discrimination Agency.
- Consider legal action at the local court and seek advice.
- Observe deadlines and secure evidence promptly.
Help and support
- Federal Anti-Discrimination Agency – complaint form
- German Civil Code (BGB) §§535–580a
- Information on courts and procedures