Documenting tenant rejections despite credit in Germany
If landlords reject applicants with good credit, tenants in Germany often have questions: Was the refusal lawful, and how do you protect your rights? This article clearly explains which documents, appointments and proofs tenants should collect, how to record viewing and conversation appointments and which deadlines apply to written rejections. We give practical examples of how to document rejections on time and which official forms or agencies can help. The goal is that tenants strengthen their evidence, act within legal deadlines and can present clear files to the local court in a dispute.
What to do if rejected despite credit?
If a rejection arrives, tenants should proceed systematically: collect all messages, note appointments and openly address possible discrimination reasons. First check whether the refusal was factually justified and document every step with dates and names.
Which documents to collect?
- Evidence: photos, emails, conversation notes and contact details of witnesses.
- Appointments: note date and time of viewings or callbacks.
- Written rejections: keep all emails, letters and text messages.
- Payment proofs: pay slips or rent payment receipts to confirm creditworthiness.
Legal basis and deadlines
The main rules on tenancy are found in the BGB, especially §§ 535–580a.[1] If you receive a formal rejection, you should observe deadlines and respond in writing; in disputes the local court decides.[2]
- Watch deadlines: respond within two weeks to formal requests.
- Written rebuttal: send dated responses by email or registered mail.
Key takeaways
- Document emails, photos and conversation notes systematically.
- Observe legal deadlines and respond in writing.
- Seek official help early from authorities or the local court.
FAQ
- Can a landlord reject despite good credit?
- Yes, landlords have freedom of choice; discrimination is prohibited. Document reasons and collect evidence.
- How long should I keep documents?
- Keep all relevant documents for at least two years, preferably longer, until a legal dispute is finally resolved.
- Where can I turn if I suspect discrimination?
- Contact the competent local court or a state advisory agency and present your documentation.
How-To
- Collect evidence: organize photos, emails and witness names sensibly.
- Create a timely written statement and send it with proof of delivery.
- Contact the competent local court if clarification is necessary.
- Use official forms or state advisory services for support.[3]
Help and Support
- Forms & laws: BGB full text
- Contact: Federal Ministry of Justice (BMJ)
- Court: Federal Court of Justice (BGH)
