Mediation for Tenants in WGs: Avoid Common Mistakes in Germany

Tenant Associations & Advice Services 2 min read · published September 07, 2025

Conflicts in shared flats are common: tenants, house rules, repairs or noise can create tensions. Mediation is a voluntary conversation process in which all parties negotiate solutions with neutral help before it leads to termination or court action. As a tenant in Germany you should know when mediation makes sense, which typical mistakes flatshare residents make (such as missing documentation or skipping formal deadlines) and how to prepare the process practically. This guide explains in plain language the steps, your rights, possible forms and authority contacts as well as concrete actions so you can resolve conflicts fairly and effectively. Use tenant associations or advisory offices early to check rights and forms. Well documented emails, photos and witness statements increase your chances of success and build trust in the mediation process.

When is mediation appropriate?

Mediation is ideal when parties want a practical solution, wish to preserve the relationship and prefer quick results without court costs. Mediation does not replace legal advice but can help avoid costly eviction lawsuits or lengthy court procedures. Information on tenancy duties and claims can be found in §§ 535–580a of the BGB.[1]

Keep records such as rent payments and photos.

Common mistakes in WG mediation

  • Missing documentation: Not collecting emails, photos or proof of damage and disturbances.
  • Missing deadlines: Do not respond too late to warnings or set deadlines.
  • Skipping formal steps: Important notices or documents not served correctly.
  • Starting court proceedings prematurely: An eviction suit can often be prevented.
Respond to formal letters within the set deadlines to avoid losing rights.

How to prepare practically

  • Check deadlines: Note all dates and legal time limits before responding.
  • Collect documents: Emails, photos, receipts and name witnesses.
  • Prepare forms and letters: Have drafts for agreements or complaints ready.
  • Seek advice: Contact tenant associations or advisory offices early for support.

FAQ

What can mediation achieve in a WG conflict?
Mediation can produce a mutually agreed solution on noise, repairs or the use of shared spaces without a court deciding.
Do I have to participate in mediation?
No. Mediation is voluntary. You can always seek legal advice or choose the court route.
Who ultimately decides in a dispute about rent reduction or eviction?
Legal claims such as rent reduction or eviction are governed by the BGB and can be decided at the local court (Amtsgericht); court actions follow the Code of Civil Procedure.[2]

How-To

  1. Document the conflict: Gather evidence, photos and communications.
  2. Contact an advisory office: Get an initial assessment from tenant associations.
  3. Formulate a mediation proposal: Write a short, factual invitation to mediate.
  4. Arrange a mediator and date: Ensure neutrality and relevant experience.
  5. Prepare for the mediation meeting: Note goals, compromises and clear proposals.

Help and Support / Resources


  1. [1] Gesetze im Internet: Bürgerliches Gesetzbuch (BGB)
  2. [2] Gesetze im Internet: Zivilprozessordnung (ZPO)
  3. [3] Bundesgerichtshof (BGH) – official decisions
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Germany

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.