Tenants: Insure Natural Damage Affordably in Germany

Liability & Household Insurance 3 min read · published September 07, 2025

As a tenant in Germany you should act quickly and methodically after natural-damage events. Start with safety and damage limitation, document everything carefully and check your contents and liability insurance for coverage. Legal bases about landlord and tenant duties under the BGB help to assess claims[1]. In many cases prompt notification to landlord and insurer leads to fast settlement; national guidance on disaster preparedness can also be useful[2]. This article gives concrete immediate steps, explains relevant forms and deadlines, and shows how tenants in Germany can secure cost-conscious protection.

What to do after natural damage?

Immediate action: rescue people and animals, turn off electricity and gas if dangerous and call emergency services. Document damage with photos and dates, note observations and witnesses.

Photo documentation with timestamps increases chances of success with insurers.
  • Inform landlord and building management immediately and get a written confirmation of the report
  • Check safety: warn hazardous areas and block access
  • Take photos and videos of each room, meter readings and damaged items
  • Carry out urgent repairs only to limit damage and keep receipts

Check insurance and report the claim

First check your contents insurance: does it cover floods, heavy rain or sewage backup? Private liability may matter if third parties were harmed. Report the claim promptly to your insurer and provide receipts, photos and witness statements. If the landlord is responsible for structural damage, notify them in writing and request remediation.

Many contents policies include add-ons for natural events; read your policy terms carefully.
  • Document defect notices or claims in writing and send by email or registered mail
  • Observe deadlines: act quickly and submit documents within days
  • Collect estimates and invoices and request advance payments for emergency measures

Documentation, evidence and deadlines

Thorough documentation is key: list damaged items with purchase year and value, keep receipts, photos with timestamps and witness contact details. Keep copies of all correspondence with landlord and insurer. Early legal advice can help meet deadlines for filings and responses[3].

Respond to notices within deadlines to avoid losing legal rights.

Tenant rights and duties

Under the BGB tenants are entitled to use the rented property as agreed; substantial damage can justify rent reduction if use is impaired. Tenants must also limit damage where possible and notify the landlord without delay[1]. For disputes local courts (Amtsgerichte) usually have jurisdiction, with Landgerichte and the Federal Court of Justice (BGH) for appeals.

Early communication with landlord and insurer reduces escalation risk.

FAQ

Who pays for a flooded basement?
Responsibility depends on cause and contracts: the landlord's building insurance for structural damage, the tenant's contents insurance for belongings; check the policies.
Can I reduce the rent?
Yes, significant impairment of use can justify rent reduction; the extent and start depend on the individual case and should be documented.
What if the insurer denies my claim?
File an objection, provide additional evidence and seek legal advice if necessary; court claim forms are available from the responsible courts[3].

How-To

  1. Ensure safety: protect people, switch off hazards
  2. Inform landlord and emergency services
  3. Document thoroughly: photos, lists and witness details
  4. Report the damage to insurer and landlord with all evidence
  5. Keep invoices and estimates for emergency repairs
  6. Consider court action if disputes cannot be resolved

Key Takeaways

  • Fast documentation makes insurance claims stronger.
  • Only perform necessary emergency repairs and keep receipts.
  • Observe forms and deadlines to protect your rights.

Help and Support / Resources


  1. [1] Gesetze im Internet – Bürgerliches Gesetzbuch (BGB) §§ 535–580a
  2. [2] Bundesamt für Bevölkerungsschutz und Katastrophenhilfe (BBK)
  3. [3] Justizportal – Formulare und Hinweise der Gerichte
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Germany

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.