Tenant Rights Germany: Documents & Deadlines for Bias
As a tenant in Germany, it is important to systematically collect evidence in cases of suspected algorithmic discrimination, respect deadlines and send a template letter to landlords or authorities in good time. This article explains which documents (emails, screenshots, payment receipts) are relevant, which legal bases apply[1] and where to find deadlines. It provides a practical template for evidence collection and a letter, explains when you can turn to the local court (Amtsgericht)[3] and how to archive evidence securely. All guidance refers to German law and explains key sections of the BGB and procedural rules of the ZPO[2], so that as a tenant you can assert your rights in a checked and timely manner. At the end you will find a step-by-step guide, an FAQ and information on official forms and responsible authorities.
Which documents should tenants collect?
If you suspect algorithmic discrimination, start collecting all relevant evidence as early as possible. Create folders (digital and/or physical) and note the date and source of each observation.
- Emails and messages with landlord or platform (evidence)
- Screenshots of listings, offers or automatic rejections (evidence)
- Payment receipts, deposit proofs and bank statements (payments)
- Tenancy agreement, annexes and handover records (form)
- Previous correspondence and notes about verbal promises (record)
- Record of dates and appointments, especially dates of relevant events (calendar)
Deadlines and first steps
Deadlines are crucial: respond within set timeframes, otherwise claims may lapse. Typical deadlines concern objections, reminders or filing lawsuits. If you suspect discrimination, document the incident immediately and inform the landlord in writing.
- Note deadlines (e.g., 14 days for response requests) and set reminders (calendar)
- Send a written request by registered mail or by email with read receipt (form)
- Create an ordered evidence file with dates and context (evidence)
If the landlord does not respond or discrimination continues, court proceedings may be necessary. Rental disputes are usually handled by the local court (Amtsgericht); for higher values the regional court (Landgericht) is competent; the Federal Court of Justice (BGH) decides on questions of principle.
Example template letter (short)
Use the following short template to assert claims or request information. Adapt names, dates and specific incidents.
- Dear [Name], I hereby request information on the decision criteria that led to the rejection/disadvantage of my inquiry. Please provide a written response within 14 days.
- I have the following evidence: [brief list]. Please confirm receipt of this letter.
Official forms and where to find them
There are no uniform federal "tenant lawsuit forms" for every case; many steps follow general ZPO rules or templates provided by the competent courts. Important notes:
- Filing a claim: For evacuation suits or disputes over rent claims use a complaint under the ZPO; the competent local court provides information and templates (form).
- Payment order: For monetary claims a payment order (Mahnbescheid) can be useful; forms and information are usually provided online by the judiciary (form).
- Formal requests and evidence: Create template letters yourself; include deadline, concrete claim and reference to evidence (record).
FAQ
- Which deadlines apply for answers to my complaint?
- There is no uniform deadline, but 10–14 days for a response are common; set a clear deadline in your letter.
- Which proofs are most important?
- Emails, screenshots, payment receipts and the tenancy agreement are central; note date, time and context.
- Where do I file a lawsuit?
- The lawsuit is usually filed at the competent local court (Amtsgericht); for fundamental questions the regional court and Federal Court of Justice may also be relevant.
How-To
- Collect: Immediately create folders and save all emails, screenshots and receipts.
- Set deadlines: Send a formal request to the landlord with a clear deadline (e.g., 14 days).
- Send template letter: Use registered mail or verifiable electronic transmission.
- If unresolved: Prepare documents for a claim and file them at the local court.
Help and Support / Resources
- Gesetze im Internet (Federal Ministry of Justice)
- Federal Court of Justice (BGH) information
- Judiciary portal: courts and forms