Online Tenant Advice for Renters in Germany

Tenant Associations & Advice Services 3 min read · published September 07, 2025

Online advice can be fast and effective for renters in Germany if you know what matters. This guide clearly explains how to use online consultation for rent increases, defects, repairs or termination, which documents and deadlines are important, and which official forms are relevant. You will get practical steps, concrete wording aids for correspondence with the landlord, and guidance on when a visit to the local court (Amtsgericht) may be necessary. The goal is for you to learn your rights as a renter and to act appropriately even without legal training. Use these tips together with official statutes and submit documents within deadlines.

What renters should watch for in online advice

In online consultations, clear documents, deadlines and the legal basis are central. In Germany the Civil Code (Bürgerliches Gesetzbuch, BGB) governs main rental duties and rights, notably §§ 535–580a [1]. Record dates, keep proof of payments and document defects immediately so advisors or courts can follow the events.

  • Respect deadlines (time): note appointment and response deadlines and do not miss them.
  • Check rent and payments (rent): keep bank statements and receipts ready.
  • Document repairs (repair): save photos and a description of defects immediately.
  • Prepare forms and letters (form): termination, defect notice, and objections should be in writing.
  • Secure evidence (evidence): collect photos, messages, witnesses and invoices.
Detailed documentation increases your chances of success in a dispute.

Practical: Forms and deadlines

Important letters are often informal but should always exist in writing. Examples:

  • Termination letter (form): an informal, signed letter with date and clear address; example: "I hereby terminate the lease effective DD.MM.YYYY." Send it by registered mail when legal certainty is needed.
  • Defect notice (form): briefly describe the defect, date and request a deadline for repair; attach photos. Example: "Since DD.MM. water drips from the ceiling. Please arrange repair by [date]."
  • Objection to rent increase (form): submit in writing with reasons, respect deadlines and refer to evidence.
Take response deadlines seriously or you may lose rights.

For court actions the local court (Amtsgericht) has jurisdiction; procedural rules are in the Code of Civil Procedure (ZPO) [2]. Collect all evidence beforehand and coordinate further steps with a tenant association or official advisor.

FAQ

How should I respond to a rent increase?
Check the justification, compare with local comparable rents, send a written objection within the given deadline and document your arguments.
Can I reduce rent if the heating fails?
Yes, for significant impairments a rent reduction is possible; document the defect, inform the landlord in writing and set a reasonable repair deadline.
When do I need to go to the local court?
If out-of-court solutions fail or the landlord seeks eviction, a lawsuit or defense at the local court may be necessary; procedural rules are set by the ZPO [2].

How-To

  1. Gather documents (evidence): bank statements, photos, correspondence and witness statements.
  2. Send a written defect notice (form): describe the defect, set a deadline and document the dispatch.
  3. Check rent payments (rent): only pay justified claims and secure payment proofs.
  4. Seek advice (call): contact a tenant association or official advisory service and hand over documents.
  5. Consider the legal route (court): if necessary, file or defend a case at the local court; observe the ZPO [2].

Help and Support / Resources


  1. [1] Gesetze im Internet — BGB §§ 535–580a
  2. [2] Gesetze im Internet — Zivilprozessordnung (ZPO)
  3. [3] Bundesgerichtshof (BGH)
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Germany

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.