Tenants Document Serviced Apartments in Germany

Special Housing Types 2 min read · published September 07, 2025

As a tenant in Germany, careful documentation is especially important when you live long-term in a serviced apartment. This article explains in practical terms which photos, contracts, correspondence and records you should collect, how to record defects and repairs securely, and which deadlines and official forms are relevant for rent reductions, termination or legal steps. I describe simple steps for securing evidence, correctly sending letters and contacting the local court and authorities. The language remains easy to understand so that non-lawyers can meet deadlines and protect their rights. At the end you will find FAQs, a step-by-step guide and official authority links for sample forms. Read on for concrete checklists and form tips.

What should you document?

Concrete evidence helps enforce your claims. Collect systematically:

  • Photos and videos of defects, noting date and time.
  • Tenancy agreement and additional agreements, including inventory lists.
  • Correspondence (emails, chat logs, receipts of receipt).
  • Payment receipts for rent and deposit kept safely.
  • Defect and repair logs with date, time and witnesses.
Detailed documentation increases your chances of success in disputes.

How to document securely?

Use clear procedures: create a digital archive, label files with date and time stamps and record deadlines. Legal duties and rights are governed by the Civil Code (BGB) (§§ 535–580a).[1]

  • Create a digital archive: store photos, files and timestamps securely.
  • Send important letters by registered mail with return receipt or verifiable email.
  • For urgent defects notify the landlord immediately and set a reasonable deadline for repair.
  • Record deadlines and keep proof of dispatch; meeting deadlines is crucial for rent reduction or termination.
Keep originals for at least two years.

If a legal dispute arises

Many tenancy disputes over rent reduction, termination or eviction are heard at the competent local court (Amtsgericht); procedural rules are in the Code of Civil Procedure (ZPO).[2] Before filing suit, check evidence, deadlines and whether mediation is possible. Sample termination letters and official guidance are available from the responsible ministries and courts.[3]

Respond quickly to court documents; deadlines are often short.

Frequently Asked Questions

Can I reduce rent because of a heating defect?
Yes, if the heating significantly impairs usability; document defects and inform the landlord in writing.
How long should I keep records?
Keep documents for at least two years; in legal disputes keep them longer.
Where do I file an eviction suit?
Eviction suits are filed at the competent local court (Amtsgericht); check local jurisdiction or seek legal advice.

How-To

  1. Collect photos and evidence: save photos and videos with dates.
  2. Create a dated defect log: record defects, effects and contact persons.
  3. Notify the landlord in writing and set a reasonable deadline for repair.
  4. If there is no response, consider rent reduction and keep all evidence ready.
  5. If necessary, file a claim at the competent local court and attach all evidence.

Help and Support / Resources


  1. [1] BGB §§ 535–580a — Civil Code (BGB)
  2. [2] ZPO — Code of Civil Procedure
  3. [3] BMJ — Sample forms and guidance
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Germany

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.