Tenants: Equal Treatment at Viewings in Germany
Many tenants in German cities experience discrimination during apartment viewings because of origin, family status or income. This text explains in plain language which rights tenants in Germany have, how to recognize discrimination, what to document and how to file formal complaints. I describe practical steps: collect evidence, send a written complaint to the Federal Anti-Discrimination Office, and when to involve a local court. The guidance refers to applicable German law and names relevant statutes and official forms so you can find quick and correct support if needed.
What to do if you are disadvantaged at a viewing?
If you suspect you were disadvantaged because of characteristics like origin, gender, religion or social status, first gather facts: date, time, names, written messages and photos of listings or notes. The General Equal Treatment Act (AGG) protects against discrimination in many areas and may be a basis for a complaint.[1] For tenancy claims, the provisions in the German Civil Code (BGB) are also relevant.[2]
Immediate actions if you suspect discrimination
- Save photos and messages (evidence)
- Note date and time (time)
- Collect witness contacts (contact)
- Preserve the listing or invitation text (form)
If discrimination is clear, consider a written complaint to the Federal Anti-Discrimination Office or a formal report; the office can advise and provide mediation.[3] If tenancy-related claims are affected, litigation at the competent local court may be necessary. In any case, keep an organized evidence file and note timelines.
How-to
- Collect all evidence: screenshots, photos, messages and witness statements.
- Write a formal complaint and send it to the Anti-Discrimination Office with attachments.
- If no agreement is reached: consider filing a lawsuit or civil action at the local court.
- Observe deadlines and attend court dates; keep documents complete and chronological.
FAQ
- Is discrimination forbidden at apartment viewings?
- Yes. The General Equal Treatment Act (AGG) prohibits discrimination based on origin, religion, gender or disability; depending on the case, civil claims may also apply.[1]
- How do I report a disadvantage correctly?
- Collect evidence, document timelines and file a written complaint with the Anti-Discrimination Office; for tenancy damages consider filing at the local court.[3]
- Which evidence helps in court?
- Photos, messages, listings, dates/times, witness names and written notes are particularly useful; a complete and chronological file increases enforcement chances.[2]
Help and Support / Resources
- Hotline Federal Anti-Discrimination Office
- Laws Online – German Civil Code (BGB)
- Justice Portal – Find local courts
