Tenants: Report Rejection Despite Credit in Germany
Many tenants in German cities find that they are denied an apartment despite having good credit. Such rejections can feel discriminatory or be based on improper selection criteria; however, it is often unclear how affected people should respond. This guide explains in plain language which rights tenants in Germany have, which evidence is useful, and which official authorities or courts are responsible. You will also learn how to draft a complaint, which forms may help and which deadlines to watch. The aim is to give practical steps so that as a tenant you gain clarity faster and improve your chances of a fair review. If you are affected in a large city, local district courts often provide quick assistance; the following steps explain how to gather documents, submit a formal report and, if necessary, initiate legal action.
What to do if you are rejected despite good credit?
The legal basis for rental contracts and duties of landlords and tenants can be found in the German Civil Code (BGB) §§ 535–580a [1]. If an apartment is refused despite proven ability to pay, check whether selection criteria are transparent and reasonable or whether features suggesting discrimination are present. Keep written records of all communication and, if necessary, request a written explanation.
For court actions and filing lawsuits, procedural rules of the Code of Civil Procedure (ZPO) and the jurisdiction of the local district court apply [2]. Observe deadlines for claims and formal requirements for filings to the court.
Which evidence should you collect?
- Save photos of the listing and screenshots of the advertisement.
- Keep emails, SMS and messages as dated documentation.
- Record witness names and statements and keep credit proofs like Schufa extracts ready.
Forms and templates
Official templates from the Federal Ministry of Justice can be useful for formal complaints or sample letters; check sample letters and texts for reporting discrimination or requesting an explanation from the landlord on official sites BMJ [3]. For example, a short factual letter should state your name, the listing, the date of the rejection and your proof of creditworthiness.
Frequently Asked Questions
- Can I report a rejection as discrimination?
- Yes. If criteria such as origin, religion, gender, disability or similar characteristics play a role, you can file a complaint and consider legal action.
- What evidence helps with a report?
- Emails, listings, screenshots, witness names and credit proofs are essential. Keep everything dated and unchanged.
- Where should I turn first?
- First seek discussion with the landlord, document the result and contact the competent local district court or advisory services if there is no satisfactory resolution.
How-To
- Collect all relevant evidence: listings, messages, screenshots and credit proofs.
- Draft a short formal letter to the landlord requesting a written explanation.
- Contact advisory bodies or the anti-discrimination authority for an initial assessment.
- If necessary, file a lawsuit at the competent district court or obtain legal representation.
Key Takeaways
- Secure evidence immediately and in chronological order.
- Use written communication and request a formal justification first.
- Use official templates and advisory services before court action.
