Common Liability Mistakes by Tenants in Germany
What are the most common mistakes?
Many tenants underestimate formal requirements or react too late after damage occurs. The following points are regularly the reason why claims fail or are delayed.
- Missing deadlines (deadline) for reporting damage to insurer or landlord.
- Insufficient documentation (evidence): no photos, dates or witness statements.
- Incorrect or incomplete information in forms (form) to insurer or landlord.
- Not observing rules on access and repairs (entry) and thereby breaching rights or obligations.
- Not reporting damages at move-out (move-out) or failing to create handover records.
Practical steps after damage
If something happens, stay calm and work in a structured way. The following steps help tenants in Germany prepare claims and meet deadlines.
- Secure and document: take photos, videos, date, location and witnesses.
- Inform the landlord: send a short written notice and keep a copy.
- Report to your insurer within the required time limits specified in your policy.
- Use forms: check and complete official sample forms where available.
- If disputed, prepare documents and consider filing at the local court (Amtsgericht).
What to do if an insurer denies a claim?
If the insurer denies a claim, check the reason carefully. Often a document is missing or a breach of duty is alleged. Keep records of correspondence and request a written explanation. If the justification is unclear, contact a dispute resolution body or seek legal advice. For contested cases, the local court (Amtsgericht) is the competent authority for tenancy matters.[4]
FAQ
- When must I notify my landlord of a damage?
- Immediately and in writing as soon as you notice the damage; observe your insurer's deadlines and document the damage thoroughly.
- Can my personal liability insurance cover damage caused by guests?
- Yes, personal liability usually covers damages caused by invited guests unless intentional acts are involved; check your policy and report promptly.
- Which court handles tenancy disputes?
- The local court (Amtsgericht) is usually the first instance for tenancy matters such as eviction suits or rent reduction; appeals go to the Landgericht and potentially the Federal Court of Justice.
How-To
- Take photos and document: record location, date and involved persons.
- Send written notice to the landlord and prove receipt.
- Notify the insurer within the deadline specified in your policy.
- Check and use official sample forms where applicable.
- Organize documents and consider filing at the local court if necessary.
Help and Support
- Federal Ministry of Justice and Consumer Protection (BMJ) — legal information and forms
- Gesetze im Internet — official law texts (BGB, ZPO)
- Federal Court of Justice (BGH) — relevant case law