Allocation Keys: Tenant Documents & Deadlines in Germany

Utilities & Service Charge Billing 3 min read · published September 07, 2025

As a tenant in Germany, you should know which documents, deadlines and proofs are needed when dealing with the allocation key in the service charge statement. This guide explains in plain language which documents (e.g. tenancy agreement, last service charge statement, reading records) are important, which deadlines apply and how to formally dispute or request changes. The explanation includes a practical checklist, notes on official forms and examples of when a visit to the local court may be necessary. The goal is that you as a tenant can assert your rights more confidently and initiate formal steps correctly.

Which documents do tenants need?

Before you file an objection to the allocation key, gather these documents and proofs:

  • Tenancy agreement with clauses on service charges and allocation key.
  • Most recent service charge statement and accounting periods.
  • Reading records, heating cost statements and meter readings.
  • Correspondence with the landlord about past changes.
  • Proofs of actual usage or area records (if relevant).
Keep copies of all receipts organized and stored safely.

Important deadlines and procedural steps

As a tenant in Germany: review the statement promptly and respond within statutory or contractual deadlines. For incorrectly applied allocation keys, raise a written objection and set a deadline for the landlord to respond. The Civil Code regulates tenant rights for service charges and statements[1], and the Service Charges Regulation specifies permissible cost types[2]. If an agreement fails, the local district court (Amtsgericht) is often responsible[3].

Respond to legal notices within deadlines to avoid losing rights.

Practical example: formal objection

Write a short, factual objection including: name, address, accounting year, specific positions in the allocation key, requested correction and a deadline for reply (e.g. 14 days). Send the letter by registered mail or email with delivery confirmation and document the dispatch.

Printable checklist

  • Review a copy of the tenancy agreement.
  • Compare the statement for plausibility.
  • Draft a written objection and set a deadline.
  • Attach proofs and meter readings.
Detailed documentation increases your chances of success in disputes.

Which official forms help tenants?

There is no single federal form required for every objection, but useful template letters and guidance are available from official authorities. Use samples as orientation and tailor them to your situation. For service charge matters, official legal texts refer to permissible cost types and accounting deadlines[2].

Official templates make formal letters easier but do not replace legal review.

Common reasons for objection

  • Incorrect allocation key (e.g. distribution by area instead of consumption).
  • Missing or incomplete receipts in the statement.
  • Unclear or flat-rate heating cost distribution without readings.
  • Dispute over additional claims due to formal errors.

FAQ

What is an allocation key?
The allocation key determines how service charges are distributed among tenants (e.g. by area, number of occupants or consumption).
How long do I have to review a statement?
Review the statement promptly; statutory deadlines for objections may arise from the contract or general civil limitation rules. If in doubt, object in writing promptly.
Where do I go in case of dispute?
In case of dispute, the local district court (Amtsgericht) is the usual starting point for tenancy law claims; higher instances include the regional court and possibly the Federal Court of Justice.

How-To

  1. Gather all relevant documents (tenancy agreement, statement, meter readings).
  2. Draft a written objection with a clear deadline (e.g. 14 days).
  3. Contact advisory services or tenant protection for legal assessment.
  4. If no agreement is reached, consider filing a claim at the district court (attach correspondence).
  5. Implement evidence and rulings or accept justified corrections.

Key Takeaways

  • Early collection of evidence protects your rights.
  • Missing deadlines can lead to loss of claims.

Help and Support / Resources


  1. [1] BGB §§535–580a — gesetze-im-internet.de
  2. [2] Service Charges Regulation (BetrKV) — gesetze-im-internet.de
  3. [3] Federal Ministry of Justice — Court information
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Germany

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.