Boiler Maintenance Duty in Protocol for Tenants in Germany

Repairs & Maintenance Duties 3 min read · published September 07, 2025

Tenants in Germany often face the question of how to correctly record boiler maintenance duties in the handover or inspection protocol. This article explains in plain language which obligations landlords and tenants have under tenancy law, which deadlines apply, and how to use evidence and forms practically to avoid disputes. You will find concrete phrasing suggestions for the protocol, tips for evidence preservation with photos and witnesses, and steps to take if maintenance does not occur or costs are improperly shifted.

What does boiler maintenance duty mean?

The boiler maintenance duty determines who carries out regular checks and upkeep of the heating system and who bears the costs. Under tenancy law principles, the landlord is generally obliged to keep the rented property in a contractually agreed condition; specific agreements on maintenance and recording should be fixed in writing.[1]

Regular maintenance protects against costly consequential damage and secures living quality.

What belongs in the protocol?

An inspection or maintenance protocol should clearly state who is responsible for which measures, which deadlines apply and how defects are documented. Recommended entries are date, responsible person/company, clearly described defects or works and visible measurements or photos.

  • Record date and time of the check and the name of the inspecting person.
  • Include a short description of the executed works or maintenance measures.
  • Record open defects, broken parts or missing maintenance intervals precisely.
  • Attach photos as evidence and note them in the protocol.
Keep photos and dates securely stored.

Practical wording for tenants

Write in the protocol: "Boiler: visual inspection on DD.MM.YYYY by Company XY; radiators on floor 2: no leaks; maintenance per annex pending." Such clear sentences help in later disputes and when claiming rent reduction or cost reimbursement.

Which forms and authorities are relevant?

For formal letters like defect notifications, requests to carry out maintenance or deadline settings, standardized templates can be helpful. A general sample letter for defect notification or termination is explained on the official pages of the Federal Ministry of Justice; use templates as a basis and adapt them to your specific situation.[2]

Set deadlines realistically and document the dispatch.

In case of dispute: legal steps and jurisdiction

If an out-of-court resolution fails, the local court (Amtsgericht) is competent for most tenancy disputes; higher instances include regional courts and the Federal Court of Justice for precedents. In lawsuits, the deadlines of the Code of Civil Procedure (ZPO) must be observed and evidence must be well organized.[3]

Frequently Asked Questions

Who pays for boiler maintenance: landlord or tenant?
Generally the landlord is responsible for maintenance; negotiated agreements in the lease or special arrangements can change responsibilities.
Is a photo enough as proof if maintenance was not done?
Photos are valuable evidence but should show date and context; supported by witnesses or written defect notices they are more persuasive.
How long should I give the landlord to carry out maintenance?
Give a reasonable deadline (e.g. 14–30 days) and state possible consequences like rent reduction if no action is taken.

How-To

  1. Create documentation: collect photos, notes, dates and involved persons.
  2. Notify the landlord in writing and set a deadline (e.g. 14 days).
  3. Monitor the deadline and follow up in writing if there is no response.
  4. If dispute continues: seek legal advice and consider filing at the local court.

Key Takeaways

  • Clear written protocols and photos strengthen your legal position.
  • Set and document deadlines to enforce claims.
  • Use official templates and contact authorities when needed.

Help and Support / Resources


  1. [1] Gesetze im Internet - BGB
  2. [2] Bundesministerium der Justiz und für Verbraucherschutz
  3. [3] Bundesgerichtshof (BGH)
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Germany

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.