Meter Readings for Remote Moves: Tenants in Germany

When moving remotely, accurate meter readings matter so tenants in Germany do not pay for consumption they did not cause. This guide explains which documents to collect, which deadlines apply and how to record readings as evidence — for example with photos, witnesses and clear handover protocols. I describe practical steps for sending meter readings to landlords and suppliers, what to watch for with digital remote readings and how to use the local court, relevant sections of the BGB^[1] and the Heating Costs Ordinance^[2] in case of disputes. The aim is that you as a tenant act in accordance with the law, meet deadlines and strengthen your evidence so ancillary costs are billed correctly and unnecessary costs are avoided. Read on for sample wordings, deadline tables and a short checklist.

What counts as conclusive meter reading evidence?

For tenants it is essential that meter readings are clear, dated and verifiable. Collect several types of evidence so you can prove your figure if needed.

• Photos with date, time and meter number (photo).
• Scan or photo of the reading receipt or meter display (document).
• Short video showing the meter and its surroundings (record).
• Handover protocol with signatures from landlord, manager or witnesses (document).

Deadlines and deadline calculation

Deadlines vary: report meter readings as soon as possible and note deadlines for objections or corrections to utility bills. Digital readings often have short submission windows.

• Photograph the meter immediately and report within 1–3 days where possible (deadline).
• Objections to utility bills are commonly examined and may be possible within 12 months (deadline).
• Observe deadlines for heating cost statements regulated by the Heating Costs Ordinance (deadline).

Practical steps for a remote move

Step-by-step: how to secure your meter reading and report it correctly.

1. Photograph the meter immediately with date and time (record).
2. Notify the landlord by email, attach the photo and request confirmation of receipt (notice).
3. Inform the supplier (electricity/gas/water) and transmit the reading, preferably in writing (submit).
4. Create a handover protocol or get a digital confirmation and keep copies (document).
5. If a resolution cannot be reached: organize documents, check deadlines and contact the local court (court).^[4]

Templates and official guidance

There is no uniform nationwide federal template for meter reading records; therefore use simple, traceable forms: date, time, meter number, meter reading, signature/witness. Keep all proof of transmission.

• Handover protocol (own template): date, meter reading, photos, signatures.
• Sample email to landlord: attach photo, ask for confirmation of receipt (notice).
• Keep reading receipts from the supplier (proof).

FAQ

Who must report the meter reading during a remote move?

Generally, the tenant reports the meter reading to the landlord and supplier so that bills are calculated correctly.

How quickly must I submit the meter reading?

Immediately after reading, ideally the same day; formal objection deadlines for bills can be longer.

What helps in disputes over consumption figures?

Photos, timestamps, handover protocols and confirmations of receipt increase evidentiary value; if necessary the local court can decide.^[4]

How-To

1. Photograph the meter and note date/time.
2. Send photos and meter reading by email to the landlord and request confirmation of receipt.
3. Inform the supplier in writing and request a reading receipt.
4. Create a handover protocol, get it signed and keep copies.
5. If no agreement is reached: organize documents and contact the local court.^[4]

Key takeaways

• Timely documentation and reporting prevents later charges.
• Photos, receipts and protocols strengthen your evidence.
• Send meter readings to both landlord and supplier in writing.

Help and Support / Resources

• BGB: Civil Code — gesetze-im-internet.de
• Heating Costs Ordinance — gesetze-im-internet.de
• Federal Court (BGH) — bundesgerichtshof.de

1. [1] Bürgerliches Gesetzbuch (BGB) — gesetze-im-internet.de
2. [2] Heizkostenverordnung — gesetze-im-internet.de
3. [3] Betriebskostenverordnung — gesetze-im-internet.de
4. [4] Local court (Amtsgericht) — justiz.de