Handing-over Protocol: Avoid Errors for Tenants in Germany

Move-In & Move-Out Inspections 2 min read · published September 07, 2025

Why the handover protocol matters for long-distance moves

A careful handover protocol is often the decisive evidence when it comes to damaged furnishings, deductions from the security deposit or claims against the landlord. In Germany, the provisions of the BGB regulate the duties of landlord and tenant and indicate which evidence is relevant[1]. With clear photos, meter readings and a detailed description, you protect yourself against unjustified claims and create transparency at move-in and move-out.

Detailed documentation increases your chances of success.

Common mistakes and how tenants in Germany can avoid them

  • Missing photos (photo) of damage and room condition
  • No meter readings (record) noted at move-in and move-out
  • Protocol without signature or missing counter-signature (form)
  • Unreported repairs or damage (repair)
  • Missed deadlines (deadline) for defect notification
  • Poor coordination during the move (move-out) leads to missing evidence
  • Unclear billing of utilities or deposit (rent)
  • Lack of witnesses or missing evidence (evidence)
Keep all photos, messages and receipts stored centrally.

How to document damage and enforce claims

When doing a long-distance move, follow these steps: photograph every room systematically, note meter readings, create a written protocol and have the landlord counter-sign it. Send defect notifications in writing and with proof of receipt; deadlines matter because later claims are harder to enforce. In major disputes, a lawsuit at the local court may be necessary; procedural rules and form requirements are found in the ZPO[2].

Respond promptly to landlord notices to avoid missing deadlines.

Forms and official templates for tenants

Important official templates and regulations to be aware of:

  • Termination letter (template): Use a written termination letter as evidence when ending the tenancy; send it by registered mail or deliver it in person and document receipt.
  • Landlord confirmation (document): This confirmation is required for registration at the new address; request it in good time so you can register at the residents' registration office[3].

FAQ

What should generally be included in a handover protocol?
The protocol should include date, time, meter readings, detailed descriptions of damage, photos and signatures of tenant and landlord.
How quickly must I report defects?
Defects should be reported immediately, preferably in writing and with proof of receipt; this protects your rights and deadlines.
Can the landlord deduct from the deposit without a protocol?
Without documentation it is more difficult for the landlord to justify specific deductions; in a dispute a court may decide based on the evidence available.

How-To

  1. Prepare: Create a checklist with all rooms and relevant checkpoints (photo).
  2. Document: Photograph every corner, damages and meter readings systematically (photo, record).
  3. Create protocol: Write down all findings, attach photos and have the protocol signed (form).
  4. Secure proof: Send a copy to the landlord by registered mail or e-mail with confirmation of receipt (call).
  5. Clarify objection/path: Check legal steps and, if necessary, file a claim under ZPO rules (court).
A complete copy of the protocol with photos is your most important evidence.

Help and Support / Resources


  1. [1] BGB §§ 535–580a — gesetze-im-internet.de
  2. [2] Zivilprozessordnung (ZPO) — gesetze-im-internet.de
  3. [3] Bundesmeldegesetz §19 — gesetze-im-internet.de
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Germany

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.