Tenant Guide: Meter Readings for Remote Move in Germany
During a long-distance move, meter readings are often the trickiest part of the handover. As a tenant in Germany you should read electricity, gas and water meters early, document them and keep receipts so that later claims or billing disputes do not arise. This guide explains step by step which values to record, how to take photos and create forms correctly, and where to find official information and sample forms. It is aimed at tenants in shared flats and single households and explains clearly when a supplementary charge is justified and when an objection makes sense. Use the checklist, act systematically and observe deadlines for any legal steps. If unsure, seek help early from your local court or legal advice.
Why meter readings matter
Meter readings determine utility billing and possible additional charges. Under the BGB, landlords must provide correct billing; exact measurements help to verify claims and challenge additional charges.[1]
Preparation: What to measure and document
- Read and document electricity, gas and water meters (document)
- Take photos of the display and the current meter reading (photo)
- Record readings in writing and send them by e-mail to the landlord (notice)
- Note meter numbers, date, time and the name of the person who read the meter (record)
Detailed documentation increases your chances of success in a dispute.
Practical steps for a remote move
Plan the reading for moving day and inform flatmates or the property manager. Note the exact time and take at least two photos from different angles: display and the whole meter installation. For heating costs, the Heating Cost Ordinance may be important; check billing and metering periods.[2]
Respond to payment requests within deadlines to avoid legal disadvantages.
If there is a dispute: evidence, local court and legal action
If the landlord issues additional charges, first review the bill and your documentation. Collect all relevant receipts and check time limits for objection or filing suit. [3]
- Collect evidence: photos, e-mails, bank transfer receipts (evidence)
- Formulate a written objection setting a deadline; sending by registered mail is recommended (notice)
- If necessary: consider filing a claim at the competent local court or seek legal advice (court)
Keep original receipts at least until the final billing is complete.
FAQ
- Who pays if a meter reading was documented incorrectly at move-out?
- Generally, the person responsible for the incorrect entry bears the costs. If a reading error occurred, the court examines evidence and billing; as a tenant you should present your documentation and, if necessary, lodge an objection.
- How do I best document the meter reading during a remote move?
- Take timestamped photos, note date and time, send the values by e-mail to the landlord and keep confirmations of dispatch. Registered mail or an acknowledgement of receipt increases evidentiary value.
- Can I contest an incorrect utility bill?
- Yes. Review the bill, request access to supporting documents and set a deadline for correction. If the dispute continues, the local court is competent; appeals and precedent may involve higher courts.
How-To
- Read and photograph meter readings on moving day (move-out)
- Record readings in writing and send them by e-mail or registered mail to the landlord (notice)
- Keep acknowledgements or read receipts (record)
- If discrepancies occur, submit an objection with documentation and a deadline (notice)
- If no agreement is reached: seek advice and consider filing at the competent local court (court)
Help and Support / Resources
- Gesetze im Internet: Bürgerliches Gesetzbuch (BGB)
- Gesetze im Internet: Heizkostenverordnung (HeizKV)
- justiz.de: Information on local courts and jurisdictions
