Meter Readings by Photo: Tips for Tenants in Germany

Many tenants in Germany document meter readings with photos to avoid later disputes. A clear photo documentation helps with service charge statements, when returning a flat and in case of retroactive claims. This article explains in plain language what tenants should pay attention to: how to photograph correctly and technically, which deadlines apply, which evidence helps in disputes and how to archive documents securely. Practical tips and examples make the process easier, even for readers without legal expertise.

Why mistakes occur with meter readings

Mistakes often happen due to unclear photos, missing date stamps or lost files. If meter photos are not unambiguous, numbers can be misread; missing comparison values make verification difficult. Legally, incomplete documentation can make retroactive claims harder to support. Therefore it is important to take and store photos so that time, meter number and reading are immediately recognizable.^[1]

Practical checklist before taking photos

• Ensure date and time are visible on each photo and note the capture time separately.
• Take a close-up of the meter reading and a wide shot showing the surroundings.
• Photograph the meter serial number so the meter and the apartment can be clearly assigned.
• Keep a short log (date, time, file name, meter name) in a text file or spreadsheet.
• Keep original files; avoid image edits that could suggest manipulation.

How to archive photos and secure evidence

Use clear file names (e.g. "2025-03-01_house-number_meter_apartment.jpg") and save photos in chronological folders. Also keep a short log explaining what each photo shows. Retain meter photos at least until the next service charge statement; in disputes keep them longer. Relevant regulations on operating costs and heating cost allocation can be important for billing questions.^[2]

If the landlord requests billing or recovery

If the landlord notes discrepancies or claims additional payments, provide the photos and the log. If necessary, respond in writing with attachments (photo files or printouts). In serious cases, such as recoveries or eviction threats, standardized letters like a termination notice or a formal reply may be required; sample texts are available on official justice and court websites. For legal action, the competent local court (Amtsgericht) handles tenancy disputes.^[1]

FAQ

Does a photo count as proof of the meter reading?

Yes, a clear photo with date and meter number can serve as evidence if it can be clearly assigned.

How long should I keep meter photos?

Keep meter photos at least until the next service charge statement; in disputes, keep them for several years.

What if the landlord does not accept the photos?

Submit an accompanying log and other documents; if refusal continues, seek legal advice or a court procedure at the local court.

How-To

1. Take a wide shot first so meter and surroundings are visible.
2. Then take a close-up of the reading and note the date/time.
3. Save original photos with descriptive file names.
4. Create a short log, attach photos and keep copies.

Help and Support

• §§ 535–536 BGB — Rights and duties in tenancy agreements
• Heating Costs Regulation (HeizKV) — Allocation rules
• Federal Court of Justice (BGH) — Case law on tenancy

1. [1] §§ 535–536 BGB — Bürgerliches Gesetzbuch
2. [2] Heizkostenverordnung — Verordnung über die verbrauchsabhängige Heizkostenabrechnung
3. [3] Bundesgerichtshof — Informationen und Entscheidungen