Tenants: Secure Evidence at Clean Handover in Germany

Move-In & Move-Out Inspections 3 min read · published September 07, 2025

Many tenants face the challenge at move-out of documenting a clean handover so that later disputes can be prevented. In Germany, photos, a clear handover protocol and dated receipts often decide the success or failure of deposit claims or compensation demands. This guide explains in plain language which steps you as a tenant should take now: which photos are necessary, how a handover protocol should look, which deadlines apply and which official forms or courts you can use if problems arise. Practical examples help you create legally useful documents on your own so your rights are protected and unpleasant surprises are avoided. Read the instructions step by step and use the links to official agencies and sample forms for Germany.

What belongs to a clean handover?

"Clean" in practice means: no major dirt, removed debris, all personal items removed. For tenants, this means: walk through rooms, read meter counts, document damages and arrange key handover. Written confirmations prevent later disputes.

Detailed documentation increases your chances of success in disputes.

Important pieces of evidence

  • Photos of every room, damaged areas and meter readings (photo)
  • Complete a dated handover protocol and record defects (form)
  • Record witnesses briefly in writing or obtain signatures (record)
  • Note timestamps and dates on photos or the protocol (deadline)
  • Check the deposit account and collect receipts for repair costs (payment)

Evidence preservation: Step by step

Proceed systematically: photograph rooms in order, record meter readings, have the protocol signed by tenant and landlord. Pay attention to dated evidence and store copies securely. If uncertain, note time and circumstances.

Keep photos and protocols for at least two years.

If the landlord cites defects or makes claims, a clear documentation can support your position. Legal bases for tenant rights can be found in the German Civil Code (BGB) and procedural rules in the Code of Civil Procedure (ZPO).[1][2]

Deadlines and court jurisdiction

Watch deadlines: deposit claims and objections often have short timeframes. For formal lawsuits, the local court (Amtsgericht) is the first contact for tenancy matters; appeals go to the regional court and precedents to the Federal Court of Justice (BGH).[3][5]

Respond promptly to reminders and legal letters to avoid losing rights.

Frequently Asked Questions

What is a handover protocol and is it necessary?
A handover protocol documents condition, meter readings and existing defects at handover. It is not legally mandatory but serves as important evidence in disputes.
Which photos are useful at move-out?
Tenants should take clear, dated photos of every room, indicated defects, meter readings and shared areas.
Where do I turn if there is a dispute about the deposit?
First try to talk, document everything and consider filing a claim at the competent local court; in complex cases, a lawyer can help.

How-To

  1. Take photos systematically: entrance, all rooms, damages and meters (photo)
  2. Fill out the handover protocol, describe defects and have both parties sign it (form)
  3. Collect receipts: repair bills, cleaning, shipping confirmations (record)
  4. Document key handover and confirm receipt (move-out)
  5. Note deadlines and, if necessary, file objections or claims in time (deadline)

Help and Support / Resources


  1. [1] Bürgerliches Gesetzbuch (BGB) — Full text
  2. [2] Code of Civil Procedure (ZPO) — Full text
  3. [3] Justice portal — information on local courts
  4. [4] Federal Ministry of Justice and Consumer Protection — forms and guidance
  5. [5] Federal Court of Justice (BGH) — decisions and press
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Germany

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.