Transparent Allocation Guide for Tenants in Germany

Social Housing & Housing Entitlement Certificate 3 min read · published September 07, 2025

This guide helps tenants in Germany to clearly understand the allocation process for social housing and the Wohnberechtigungsschein (WBS). We explain step by step which documents are needed, which deadlines apply and how decisions can be tracked transparently. In addition, we show which rights you have as a tenant, how to file objections or enquiries formally and which authorities are responsible. Concrete examples and sample forms make it easier to fill out applications correctly. The aim is to give you confidence in dealing with applications, notices and, if necessary, complaints so that you can better assess your chances of subsidised housing. We link official forms and name the competent local courts as well as relevant sections of the BGB so that you are informed with legal certainty. Practical tips help with keeping deadlines and communicating with housing offices.

What is the allocation process?

The allocation process describes how subsidised housing (social housing) is allocated: who applies for a Wohnberechtigungsschein (WBS), which checks the authority carries out and how the allocation is made. Responsible authorities check eligibility, income and household size and create a ranking. Legal bases are found in the Civil Code (BGB) for tenancy relationships and in the Housing Promotion Act (WoFG) for subsidised housing.[1]

Allocation procedures can be organised differently depending on the municipality.

WBS: requirements and procedure

The WBS is often a prerequisite for moving into a social apartment. Requirements usually include income limits, household size and German or secure residence status. The Housing Promotion Act (WoFG) regulates promotion objectives and responsibilities.[2]

  • Fill in the application for a Wohnberechtigungsschein (WBS) (form: application form).
  • Identity card or passport (document: proof of identity).
  • Income statements (payment: pay slips, pension notice).
  • Observe deadlines and dates (days: processing time, submission deadlines).
Submit complete documents to avoid delays.

Forms, deadlines and submission

Forms are available from the responsible housing office of the city or municipality or online on official portals. Pay attention to submission deadlines and the required method of submission (in person, by post or upload). Many municipalities require completeness; missing evidence extends processing times. Note file numbers and deadlines in writing.

Complete documentation makes later objections or enquiries easier.

What to do in case of rejection or delay?

If your application is rejected or delayed, you should request the reasons for rejection in writing and review them. You can file an objection against administrative acts; deadlines must be observed. In case of formal or unlawful decisions, a lawsuit at the local court is possible under the Code of Civil Procedure (ZPO).[3]

  • File an objection in writing (form: objection letter, observe deadline).
  • Contact the housing office (call: ask about deadlines and status).
  • Consider legal action (court: consult and possibly sue at the local court).
Respond within the stated deadlines, otherwise rights may lapse.

Key takeaways

  • Collect complete forms and proofs before submission.
  • Keep track of deadlines and document dates.
  • Keep copies of all notices and receipts.

FAQ

Who needs a Wohnberechtigungsschein (WBS)?
People and households whose income does not exceed the set limits and who are seeking a social apartment in the respective municipality.
How long does processing a WBS application take?
The duration varies by municipality; typically several weeks to months. Missing documents prolong the process.
What can I do if my application was rejected?
You can file an objection and, if necessary, consider legal action; observe administrative deadlines.

How-To

  1. Obtain the form (form: from the housing office online or in person).
  2. Gather required documents (document: ID, income proofs).
  3. Submit on time (days: note postmark or upload date).
  4. Follow up with the housing office (call: use phone or email for questions).

Help and Support / Resources


  1. [1] Bürgerliches Gesetzbuch (BGB) §§ 535–580a
  2. [2] Wohnraumförderungsgesetz (WoFG)
  3. [3] Code of Civil Procedure (ZPO)
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Germany

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.