Transparent Allocation: Tenant Rights in Germany

Social Housing & Housing Entitlement Certificate 3 min read · published September 07, 2025

As a tenant in Germany you need clear evidence when checking a transparent allocation process for social housing or asserting claims against a landlord. This text explains in plain language which documents are useful, when the housing entitlement certificate (WBS) is required, how to meet deadlines and which official forms and courts are responsible. Practical examples show how to document applications, report defects and file objections. You will receive a step-by-step guide for secure evidence, notes on relevant laws such as the BGB and WoFG, and links to local courts and BGH decisions. This prepares you to assert your tenant rights in Germany calmly and effectively. The language is simple and the steps are directly applicable. At the end you will find FAQs, an instruction for evidence and official help addresses.

Keep all application and payment receipts stored immediately in both digital and paper form.

Allocation process for social housing

Social housing is usually allocated according to transparent allocation criteria that result from state regulations and the Housing Promotion Act (WoFG).[2] Additionally, tenancy provisions in the Civil Code (BGB) regulate landlord duties and tenant rights.[1] Important: request written evidence of application order, waiting list place or allocation criteria if these were not clearly communicated.

Documentation strengthens your position in inquiries or legal steps.

Which documents help?

  • Submit the WBS application completely (application)
  • Attach income statements and notices (payment)
  • Collect copies of applications, acknowledgements and emails (evidence)
  • Document photos or defect reports at handover (evidence)
In many cases the complete file determines acceptance or rejection.

How to request evidence

If you do not recognize a transparent process, request the allocation documents by email or letter. State deadlines and ask for written confirmation. Specify clearly which documents you need (waiting list position, allocation criteria, decision date). Use deadline wording and save all responses.

Set a reasonable deadline of at least 14 days for a response.

What to do in case of discrepancies or suspected errors?

If you doubt the correctness of the allocation, document systematically: date, time, names of contacts, copies of all letters and relevant photos. First discuss the case with the allocation office or landlord; if clarification is still needed, going to the local court is possible, which is responsible for tenancy disputes.[3]

A structured file with chronological entries makes legal steps easier.

FAQ

Who issues the housing entitlement certificate (WBS)?
The WBS is usually issued by municipal authorities of the city or district; it proves eligibility requirements for subsidized housing.
Which deadlines should I observe when requesting documents?
Set a clear deadline (commonly 14 or 30 days) and document the date and content of your request to avoid later disputes.
When is it necessary to go to court?
If required evidence is not provided despite request or your tenant rights are violated, a lawsuit at the local court may be appropriate; prior advice and mediation are recommended.

How-To

  1. Collect all relevant documents and create a chronological file (evidence).
  2. Request the allocation documents and confirmation by letter or email (application).
  3. Set a response deadline of at least 14 days and note next possible steps (within).
  4. If clarification does not occur, prepare documents for a possible court case at the local court (court).

Key Takeaways

  • Complete documentation is essential for asserting tenant rights.
  • Respond to deadlines promptly to avoid losing legal options.

Help & Support


  1. [1] Bürgerliches Gesetzbuch (BGB) – Gesetze im Internet
  2. [2] Wohnraumförderungsgesetz (WoFG) – Gesetze im Internet
  3. [3] Information on courts – Justiz
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Germany

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.