Handover Protocol for Long-Distance Moves — Tenants Germany

Move-In & Move-Out Inspections 2 min read · published September 07, 2025

Long-distance moves present special challenges: the rental property is handed over remotely and the decisive proof is often a handover protocol. As a tenant in Germany you should know exactly how to document damages, meter readings and returns in a way that preserves evidence, meet deadlines and which forms or proofs courts or the local court may expect.[2] This guide explains step by step which details should be in the protocol, which photos and records help and how to use statutory bases such as the BGB.[1] Practical templates, deadlines and a checklist make the handover easier even at a distance and protect your deposit and claims.[3] Read on for sample texts, photo tips and instructions for sending keys.

What should a handover protocol include?

  • Date and time of the handover
  • Meter readings (electricity, gas, water)
  • Damages, stains and missing items
  • Photos and videos with date stamps
  • Signatures of landlord and tenant
Photos with date stamps are particularly important.

Practical tips for long-distance moves

Coordinate a handover appointment early by email or registered mail, note time and participants and send the landlord a copy of the protocol. Use clear descriptions instead of vague wording; for unclear damages add detailed photos and exact location notes. Send copies by email and, if necessary, by registered mail with return receipt.

Respond to deadline notices promptly to avoid losing rights.

Securing evidence: photos, videos, timestamps

Take high-quality photos from multiple angles, show meter readings clearly in the image and save original files with timestamps. Record witnesses who were present. If a legal dispute arises later, the protocol, photos and witnesses are important evidence before the local court.[2] The statutory rules on tenancy and maintenance are found in the BGB §§ 535–580a.[1]

What to do in case of dispute or claims for repayment

Respond in writing to allegations, request detailed cost evidence and present your signed handover protocol. Keep all receipts, correspondence and photos. If claims are unclear or excessive, you can involve the local court or seek legal advice; procedural rules are set out in the ZPO.[2]

FAQ

Do I have to create a handover protocol for a long-distance move?
As a tenant you should prepare a protocol; it secures evidence and helps with deposit questions.
Which deadlines must I observe during the handover?
Keep agreed appointments, document defects immediately and respond to landlord inquiries within statutory deadlines.
What if the landlord claims damages afterwards?
Collect photos, witnesses and the signed protocol; involve the local court if necessary.

How-To

  1. Arrange appointment and record the time
  2. Prepare a checklist: meter readings, damages, keys
  3. Take photos and videos of every room with timestamps
  4. Fill out the protocol, have both parties sign and send copies
  5. Keep all documents and communications secure

Help and Support / Resources


  1. [1] Bürgerliches Gesetzbuch (BGB) §§ 535–580a — gesetze-im-internet.de
  2. [2] Zivilprozessordnung (ZPO) — gesetze-im-internet.de
  3. [3] Bundesministerium der Justiz (BMJ) — bmj.de
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Germany

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.