Urgency Levels for Tenants in Germany 2025
What are urgency levels?
Urgency levels indicate how quickly a defect must be remedied. Under German tenancy law, classification depends on the danger to health, the impact on habitability and the landlord's ability to provide remedy. Relevant legal foundations are regulated in the BGB[1].
Evidence, deadlines and forms
Document defects systematically and give the landlord a reasonable deadline. Use photos, dates and written defect notices as evidence.
- Take photos and videos with date and description
- Keep a defect log: date, time, observation
- Send a written defect notice by registered mail or email with read receipt
- Set a reasonable deadline (e.g. 14 days) and state the deadline in the letter
- Report urgent repairs (heating, water, electricity) immediately
Forms and courts
For formal steps there are official procedures: if a defect notice is unanswered, a payment order or a lawsuit at the local court may be necessary; jurisdictions and procedures are governed by the ZPO[2] and local district courts handle tenancy disputes[3].
- Defect notice (sample letter): no uniform federal form, but a written request is common practice
- Application for an order for payment: for outstanding claims under the ZPO
- Eviction claim / lawsuit: file at the competent local court
How-To
- Send a written defect notice: date, specific description, set a deadline (example: 14 days)
- Document the deadline and check the deadline expiry
- Collect evidence: photos, measurements, witness statements
- If no remedy: consider contacting the local court and, if appropriate, initiate payment order proceedings
- If justified: assess rent reduction and claim it in writing
FAQ
- What does "urgency" mean for a defect?
- Urgency describes how quickly a defect must be remedied, especially when there is a health risk or a failure of essential services.
- How quickly must I report a defect?
- Immediately in case of health danger, otherwise promptly in writing with a deadline (common: 7–14 days).
- When is the local court competent?
- If extrajudicial steps fail or a payment order/lawsuit is necessary, the local district court decides on tenancy disputes.
Help and Support / Resources
- Bürgerliches Gesetzbuch (BGB) – §§ 535 ff.
- Zivilprozessordnung (ZPO) – Mahnverfahren
- Bundesgerichtshof (BGH) – Case law on tenancy law