Urgency Levels for Tenants in Germany 2025

Social Housing & Housing Entitlement Certificate 2 min read · published September 07, 2025
As a tenant in Germany, it can be crucial to assess urgency levels of defects and damages correctly. This guide clearly explains which criteria courts and authorities use, how to document evidence (photos, logs, witnesses) effectively and which deadlines you must observe. You will read practical steps for reporting defects, for landlord breaches and for appropriate rent reduction. We also show which official forms and courts are responsible and how to meet deadlines to enforce your rights effectively. Read the practical templates and examples, including wording examples for defect notices and deadline settings. If necessary, learn when the local court is the right place for a claim and which pieces of evidence convince a court.

What are urgency levels?

Urgency levels indicate how quickly a defect must be remedied. Under German tenancy law, classification depends on the danger to health, the impact on habitability and the landlord's ability to provide remedy. Relevant legal foundations are regulated in the BGB[1].

In many cases, the danger to health determines the urgency.

Evidence, deadlines and forms

Document defects systematically and give the landlord a reasonable deadline. Use photos, dates and written defect notices as evidence.

  • Take photos and videos with date and description
  • Keep a defect log: date, time, observation
  • Send a written defect notice by registered mail or email with read receipt
  • Set a reasonable deadline (e.g. 14 days) and state the deadline in the letter
  • Report urgent repairs (heating, water, electricity) immediately
Receipts and timestamps increase the chances of success in rent reduction or litigation.

Forms and courts

For formal steps there are official procedures: if a defect notice is unanswered, a payment order or a lawsuit at the local court may be necessary; jurisdictions and procedures are governed by the ZPO[2] and local district courts handle tenancy disputes[3].

  • Defect notice (sample letter): no uniform federal form, but a written request is common practice
  • Application for an order for payment: for outstanding claims under the ZPO
  • Eviction claim / lawsuit: file at the competent local court
Respond quickly to missed deadlines, otherwise claims may lapse.

How-To

  1. Send a written defect notice: date, specific description, set a deadline (example: 14 days)
  2. Document the deadline and check the deadline expiry
  3. Collect evidence: photos, measurements, witness statements
  4. If no remedy: consider contacting the local court and, if appropriate, initiate payment order proceedings
  5. If justified: assess rent reduction and claim it in writing

FAQ

What does "urgency" mean for a defect?
Urgency describes how quickly a defect must be remedied, especially when there is a health risk or a failure of essential services.
How quickly must I report a defect?
Immediately in case of health danger, otherwise promptly in writing with a deadline (common: 7–14 days).
When is the local court competent?
If extrajudicial steps fail or a payment order/lawsuit is necessary, the local district court decides on tenancy disputes.

Help and Support / Resources


  1. [1] Bürgerliches Gesetzbuch (BGB) – Gesetze im Internet
  2. [2] Zivilprozessordnung (ZPO) – Gesetze im Internet
  3. [3] Bundesgerichtshof (BGH) – Official website
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Germany

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.