WBS & Urgency: Tenant Rights for Students in Germany

Social Housing & Housing Entitlement Certificate 2 min read · published September 07, 2025

What are urgency levels?

Urgency levels help authorities and landlords prioritise cases by severity and time sensitivity. For students in Germany this means: applications for social housing (WBS) or reports of serious housing defects can be processed faster when a high urgency is declared. Tenancy law in the BGB simultaneously regulates landlords' duties and tenants' rights regarding maintenance and defects.[1]

In most regions, tenants are entitled to basic habitability standards.

WBS and social housing

The Wohnberechtigungsschein (WBS) is the certificate proving eligibility for subsidised housing; the legal basis is the Wohnraumförderungsgesetz (WoFG).[2] Students with low income should check which urgency criteria apply in their federal state and which documents are required (income statements, certificate of enrolment).

  • Form: complete and sign the WBS application (form).
  • Document defects with photos, dates and witnesses.
  • Observe deadlines: note the receipt date and statutory response periods.
Keep all receipts and photos organised and stored safely.

Forms and deadlines

Important forms and templates tenants should know: termination letter (template), WBS application, and if necessary the court complaint form for the local court. There is no nationwide standard WBS template; use the form of your city or state and ensure all attachments are complete.

  • Termination letter: use a template for ordinary termination and send by registered mail.
  • WBS application: complete the state form and attach income documents.
  • Evidence: collect photos, defect logs and correspondence.
Respond to official or court letters promptly to avoid losing rights.

If a problem escalates

For persistent defects, unsuccessful repair requests or unlawful termination the local court (Amtsgericht) is the first instance for tenancy disputes; procedural rules are found in the Code of Civil Procedure (ZPO).[3] Before filing a suit, check deadlines, collect secure evidence and consider legal advice (for example student legal services).

  1. Collect all documents: tenancy agreement, photos, message exchanges and receipts.
  2. Send a formal defect notice to the landlord and set a deadline.
  3. If no solution: prepare a complaint at the competent local court.
Thorough documentation increases your chances of success in disputes.

FAQ

What is an urgency level?
An urgency level ranks cases by urgency so that authorities or housing providers can prioritise particularly time-sensitive applications.
How do I apply for a WBS?
You apply for the WBS at the responsible housing authority of your city or municipality; include proof of income and your certificate of enrolment.
When can I claim rent reduction?
If there are significant defects that restrict the usability of the dwelling, you can proportionally reduce the rent; document defects and do not announce a reduction without prior notification.

How-To

  1. Gather evidence: photos, message histories and witness statements.
  2. Send a formal defect notice to the landlord and set a clear deadline.
  3. Note all deadlines and act within the given timeframes.
  4. If necessary, file a claim at the competent local court.
Use student legal advice or official hotlines before taking costly steps.

Help and Support

  • Forms & templates: termination, complaints and WBS forms (official sources).
  • Legal basis: BGB §§ 535–580a (tenancy law).
  • Court information: federal courts and local courts for tenancy cases.

  1. [1] BGB §§ 535–580a — gesetze-im-internet.de
  2. [2] Wohnraumförderungsgesetz (WoFG) — gesetze-im-internet.de
  3. [3] Zivilprozessordnung (ZPO) — gesetze-im-internet.de
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Germany

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.